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10 Covenant Eyes FAQs From Our Experts

Covenant Eyes was founded more than 2 decades ago as a way to help families protect themselves from online threats. The service works for up to 10 users on a variety of devices and features a number of benefits and protections. For families with children, Covenant Eyes is a top solution in diminishing the possibility of them viewing inappropriate material.

What is Covenant Eyes?

Covenant Eyes is a Michigan based company that provides internet protection and accountability. This is ideal for families. It works by monitoring screen images and sending auto generated reports with blurred images to an accountability partner.

How does Covenant Eyes work?

By signing up for the Covenant Eyes system you are asking for help in controlling some of your internet habits. You can opt to pay for the service by the month or by the year. You choose who the accountability partner is and what you are monitoring, blocking and other aspects of the service directly from your account.

Does Covenant Eyes offer free trial periods?

Covenant Eyes does offer free trial periods which vary in length from 14 days to 30 days depending on where the offer is generated from.

Does Covenant Eyes offer a guarantee for its service?

Yes. If you are not satisfied with the service provided by Covenant Eyes for any reason during the first 30 days you can call customer service and request refund.

Which payment methods are accepted by Covenant Eyes?

Covenant Eyes accepts the following payment methods:

Covenant Eyes Payment Methods

Does Covenant Eyes have a mobile app?

Yes, you can use Covenant Eyes to provide protection on your smartphones and other devices. For iOS, the download is here and for Android it is here. The apps do not work with Chromebook or Kindle Fire at this time.

Does Covenant Eyes have additional resources for people to use?

Covenant Eyes has a number of resources available for customers online including eBooks, guides and videos.

Which devices can Covenant Eyes be used with?

Covenant Eyes will work with virtually any computer from desktops to laptops as well as smartphones and some tablets. It does not work with Chromebooks and with the Kindle Fire.

How do I cancel the Covenant Eyes service?

There are two ways to cancel Covenant Eyes. To do it yourself simply go to your account and click on cancel. Then, you will be guided through several steps to cancel and uninstall Covenant Eyes. The other option is to call customer service for assistance with this request.

How do I contact Covenant Eyes customer service?

Covenant Eyes customer service can be reached by using this form, by email at Info@covenanteyes.com or by phone at 1-877479-1119, in the US only. Customers outside of the US should call 989-720-8000. Customer service hours are Monday through Friday, 8 am to 11:45 pm and Saturday, 10 am to 5:45 pm (EST). You can also use live chat on the website.