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10 Europcar FAQs From Our Experts

Europcar started in France and has been in business for over six decades, providing rental cars of varying styles and sizes to people in nearly 4000 locations. Benefits of a rental from Europcar include 24/7 roadside assistance, a mobile app to keep you up to date on your booking as well as to keep in touch with customer service and top of the line, safe, new cars for renting.

What payment methods are accepted by Europcar?

These are the payment methods accepted by Europcar for US customers:

Does Europcar have deals or coupon codes?

Europcar does have deals, including offers with partners that go beyond just rental cars. Deals can include package savings on airfare, hotel rooms and even entertainment in select areas. The deals are always changing, so read through the listings here before booking your car. You can also find the latest promo codes at CouponCause!

Does Europcar have a rewards or loyalty program?

Europcar has the Privilege Loyalty Program which is free to join. There are 4 levels in the program starting with Club and going to Elite VIP, which is the highest level that can be achieved. The more rentals or the longer you rent for, the higher your level. Rewards can mean savings on upgraded rentals, extra rental days and more.

What types of vehicles can you rent from Europcar?

Europcar has a number of options including luxury cars, convertibles, executive style cars, sports cars and 4x4's. Additional cars such as electric cars and hybrids are also being added in many of the cities.

How do you change or cancel a reservation with Europcar?

You can change, cancel or otherwise modify your car rental in your account from your computer or through the mobile app on your smartphone. This form makes all changes faster and easier.

What are the Europcar protection packages?

Europcar protection packages help protect you against any damages that might occur to the rental vehicle while you are in control of it. Because the laws regarding insurance coverage and consumer protections are different from country to country, it is important to discuss your actual needs for protection before opting to add a policy to your rental or not.

How do I reach someone at Europcar customer service?

Europcar customer service can be reached with this form or on Facebook Messenger. The phone number is 1-877-940-6900.

How does Europcar work?

As with most car rental companies you can book by phone, online or through a mobile app at a center that is convenient to you. You can choose the type of vehicle that you would like to have as well as the other amenities you will be needing. You can opt to prepay your rental online or when you return the car. Some countries require a deposit to be held against the vehicle's rental which will cover any excess miles as well as additional fees such as replacing the gas and so on.

How do I find an Europcar rental location?

There are nearly 4000 Europcar locations in Europe, North America and other areas. To find one near you, search by country here.

Does Europcar have a mobile app?

You can download the Europcar map from the Apple Store here or here for Android users.