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12 Fat Brain Toys FAQs From Our Experts

Fat Brain Toys was founded in 2002. Fat Brains Toys sells bright, colorful and educational toys for children of all ages and abilities. You can search the website by interest, educational goal or by age group. There is an additional featured called The Gift Bot which helps to generate a list of suggested items based on criteria such as age, gender and price. Services at Fat Brain Toys include a gift registry, a birthday concierge service and a discount for educators.

Does Fat Brain Toys have retail locations?

Yes! There are Fat Brain Toys retail stores. You can use this store locator to find the store near you.

What is the Fat Brain Toys domestic shipping policy?

Fat Brain Toys ships all orders to the continental US with a flat rate of $3.99 per order. PO Boxes are excluded from this and will have orders shipped by USPS for a rate determined at the time of ordering. All other shipping methods plus shipping to AK/HI and military addresses will vary by type of shipping method and total of the order. Everything is determined during the checkout process.

Does Fat Brain Toys offer in store pickup?

You can order from Fat Brain Toys online and have your order shipped to a local store for free pick up. Most orders will be ready to be picked up the following day if placed before 3 pm on Monday through Thursday.

Does Fat Brain Toys ship internationally?

Fat Brain Toys does ship internationally. Costs including customs and other fees are determined during the ordering process and will vary by location.

What is the Fat Brain Toys return policy?

Fat Brain Toys allows returns for 90 days after shipment. Returns must start with a return merchandise authorization number which must be clearly marked on the outside of the package. To obtain this number and start a return, call or email customer service.

Which payment methods are accepted by Fat Brain Toys?

Fat Brain Toys accepts the following payment methods:

Does Fat Brain Toys have gift cards?

Yes, Fat Brain Toys gift cards are a great gift idea. Available in amounts from $5 to $300, the cards are available in plastic and digital forms.

Does Fat Brain Toys have a gift registry?

The Fat Brain Toys gift registry and wishlist are great ways to get the toys you want your children/grandchildren to have. You can get started on your own registry or search for someone else's here.

Does Fat Brain Toys offer any discounts?

Teachers and other educators get a 10% discount through the Fat Brains Toys program called Educators Extra Credit. Additional savings may also be found through the newsletter and by checking out CouponCause.

What is the Fat Brain Toys Birthday Concierge?

The Fat Brain Toys Birthday Concierge is a service that lets you sign up, enter the birthday information of a lucky child and then 30 days before the birthday will give you a list of items that are age appropriate. The service readies the gift with real gift wrapping, a special birthday message and confetti.

Does Fat Brain Toys have any items for children with special needs?

Fat Brain Toys has items for all types of special needs for children and adults. Each item is designed to work with different therapies to stimulate positive reactions.

How do I reach Fat Brain Toys customer service?

Fat Brain Toys customer service can be reached by live chat on the website, by email at CS@fatbraintoys,com and by phone at 1-800-590-5987.