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10 Fresh UK FAQs From Our Experts
Fresh UK started as Fresh in the US and grew to become an international sensation. Now with a number of retail stores in the UK as well as those in the US and in other countries as well, the company has also utilized the internet to bring its unique skincare products to even more people. Fresh UK sells skin and body care items as well as fragrances and more.
Does Fresh UK have retail locations?
Fresh UK does have a number of retail locations which can be found here.
Does Fresh UK ship to the US?
Fresh UK does not ship outside of the UK. Customers outside of the UK can visit the Fresh site that corresponds to their own region or can call 0207 486 4100 for further assistance.
Are there other locations that sell Fresh UK products?
Retailers in the UK that carry the Fresh UK products include Fortnum and Mason, Cult Beauty, Harrods and John Lewis. There are no other retailers authorized to sell these products.
What is the Fresh UK return policy?
Items bought at a Fresh UK store, authorized retailer or online must be returned within 14 days. In store purchases must be returned to the store they were purchased from. Online purchases must have a return authorization number. To receive this number and a prepaid shipping label contact Fresh UK customer service ta 44 (0) 207 563 7511 or email them at ukcustomerservices@fresh.com.
What methods of payment are accepted by Fresh UK?
Fresh UK accepts the following payment methods for online customers:
Fresh UK Payment Methods
Does Fresh UK have any discounts or promo codes?
Fresh UK does offer several different types of savings which change frequently. Promo codes can be found in the Fresh UK newsletter as well as other resources. In addition, you will find savings tips and coupon codes for Fresh UK at CouponCause.
Do you need an account to order from Fresh UK?
An account is not necessary to order from Fresh UK. Simply use the "checkout as a guest" option when you have finished making your selections. An account makes ordering faster and easier on return visits and takes only moments to create.
Can you request or buy addiitonal samples when ordering from Fresh UK?
All orders from Fresh UK are accompanied by 3 samples. These are not available for purchase and additional samples are not possible to request due to the high volume of sales.
How do I find the ingredients for the products at Fresh UK?
All ingredients are listed in the product descriptions as well as on every label of everything sold at Fresh UK.
How do I contact someone at Fresh UK customer service?
Fresh UK customer service can be reached by email at UKcustomerservice@fresh.com. The customer service phone number is 44 (0) 207 563 7511 and is available Monday through Friday 9 am to 5 pm. International orders can be taken at 44 207 486 4100.