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13 GAME FAQs From Our Experts

Launched in 1991, GAME is one of the UK's biggest and most comprehensive gaming sites selling games, consoles and accessories. GAME has retail locations around the UK, mobile apps and other ways to keep everyone connected and ready to play.

Does GAME have retail locations?

Yes! There are a number of GAME locations throughout the UK.

Does GAME ship to the United States?

GAME does ship to the US however there is a restriction on the total amount purchased as well as a weight restriction.

Does GAME ship outside of the UK and US?

GAME ships to a number of countries around the world. Restrictions for merchandise total as well as weight restrictions may apply. Additional fees such as duties upon entry to your country will be the responsibility of the customer.

What is the GAME return policy for UK customers?

GAME allows items to be returned in accordance with the law which gives 14 days to change one's mind. The full return window is 30 days. Returns can be made in store or by mail with some restrictions.

What is the GAME return policy for US customers?

GAME allows US (and other international) customers to return faulty items for 30 days. All shipping costs are the responsibility of the customer.

What methods of payment are accepted by GAME?

These are the methods of payment accepted by GAME for online customers in the UK:

Does GAME have mobile apps?

Yes! GAME does have mobile apps for the iOS and Android platforms. They are both free to download.

Does GAME have gift cards?

GAME does have gift cards available in a number of fun designs and denominations for every gamer on your shopping list.

Does GAME have discounts, deals or other savings tips?

GAME does have deals that can range from special bundles to buy one, get one half price as well as savings on shipping and more. You can also find coupon codes and discount for GAME at CouponCause.

Does GAME do financing for the bigger items?

GAME does have financing options that include Paypal credit and Klarna. With both, you make monthly payments and pay back at a certain interest rate for the term of the loan. Additional information including interest rates and how to apply can be found here.

Which devices will I find games for at GAME?

GAME has games for PlayStation, Xbox, Nintendo and PC.

Does GAME do trade ins?

GAME does do trade ins of select items. On the trade in page select whether you have a phone/tablet or game to trade in and then get a price quote. If you accept the quote then mail in the item. After it has been inspected and approved the final offer will be made. You can choose between cash (amount to be credited to a Paypal account) or merchandise credit. If the item is not in the condition as stated or the offer is not acceptable to you, the item will be mailed back.

How do I reach someone at GAME customer service?

GAME customer service can be reached by live chat on the website or by sending a request via this form.