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11 ghd FAQs From Our Experts
ghd (Good Hair Day) was founded in 2001 in the UK where the company maintains its headquarters. ghd products are found in 50,000 salons around the world. The website offers a full range of products including flat irons, hot brushes, curling irons and hair care products as well as how to videos of a variety of hairstyles and information about the latest hair trends.
Does ghd have retail locations?
You can find ghd products in salons worldwide. To find a salon near you, use this locator.
What is the ghd shipping information for the US?
This is the ghd shipping information for shipping in the US:
ghd Shipping Information
|Standard||Free for most orders|
|Overnight||Determined at time of order|
Does ghd ship internationally?
ghd ships to Canada. Additional fees including duties and taxes may be added to the order. Other countries may visit corresponding ghd sites to place orders.
What is the ghd return policy?
ghd allows items to be returned for 21 days with the "no hassles guarantee". Items must be in the original packaging with all accessories and attachments included. Shipping and handling charges will not be included in the refunded amount. Returns should include this form as well as the original invoice. Packages should be insured and sent to ghd Professional, 100 E. 9th Ave, Runnemede, NJ 08078.
Questions can be sent to Customerservice@ghdhairusa.com.
What methods of payment are accepted by ghd?
ghd accepts the following types of payment from US/online customers:
Does ghd have any discounts, coupons or other methods of saving?
ghd offers a 10% student discount. Additional savings can be found via banner ads on the website, on social media and on CouponCause.
Do the products at ghd have warranties?
All ghd products are covered by warranties which range from 6 months to 3 years. The warranty period starts from the date of purchase not the date it is delivered. Read the warranty information for all restrictions and limitations and be sure to register your product online to make it easier to file a claim if something should happen.
Does ghd have any hair care information or tutorials on its website?
Yes! ghd has a number of hair care and styling videos for every situation from festival hair to wedding hair and more. Learn how to do mermaid waves, space buns and more here.
How do I contact someone at ghd customer service?
ghd customer service can be reached by email at CustomerService@ghdhairusa.com or by using this form. The customer service phone number is 1-877-443-2643.