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Free Shipping On All Orders $40+

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11 Graco FAQs From Our Experts

For more than six decades, Graco has been the go to name for a wide range of baby and toddler care products including car seats, booster seats and strollers. In addition to the Graco website, these products can be found at a number of national retailers.

Where can Graco products be purchased?

In addition to on the Graco website, you can find many of the products at major retailers including Target, Walmart and more.

What is the Graco domestic shipping policy?

Graco ships items with the carrier that works for the location it is being shipped to. Prices for shipping are determined at the time of order and are influenced by factors including weight, distance and type of shipping requested. Standard ground shipping is free for orders over $40 with some restrictions.

Does Graco ship internationally?

Graco ships internationally through the international website only.

What is the Graco return policy?

Graco processes returns on purchases made on the website for 30 days after purchase. After 30 days, the customer may be able to seek warranty coverage if there is a problem such as a defective part. Only items purchased on the website can be processed. Call customer service for return instructions.

Which payment methods are accepted by Graco?

Graco accepts the following payment methods:

Can a Graco order be changed or canceled once submitted?

Orders to Graco are processed quickly so there is no time for cancelations or changes.

Do Graco products have warranties?

Most Graco products are covered by limited warranties that can vary in length and coverage by the product category and the particular model.

What are the Graco products?

Here are some of the products you will find at Graco:

Does Graco sell replacement parts?

Graco does sell some replacement parts. It is important to only buy the genuine, listed parts for your model for the safety of your child.

Does Graco have any deals or savings?

By signing up for the Graco newsletter you will be first to know about sales as well as the product recalls that could impact prior purchases. Find more Graco deals at CouponCause!

How do I contact Graco customer service?

Graco customer service can be reached by phone at 1-800-345-4109, Monday through Friday, 8 am to 5 pm (EST).