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10 GreenPan FAQs From Our Experts

GreenPan is a Belgian company founded in 2007. The company's initial goal was to create a cooking surface that was nonstick but did not release harmful chemicals into the food or the air. Eventually the founders discovered the right material and the first of the GreenPan products was released. From there, the company became an international success selling pots, pans and accessories for virtually every style of cooking.

🛍Does GreenPan have retail locations?

Yes, GreenPan does have retail locations. In the US, visit the GreenPan website to find a store near you.

📪What is the US shipping policy for GreenPan?

GreenPan ships to the continental US for a flat rate of $5.99 or free for orders over $50. Shipping to Alaska and Hawaii is available at a flat rate of $59.99.

🌍Does GreenPan ship internationally?

GreenPan does ship internationally but not from its US site. To find GreenPan's website for your country, go to GreenPan.com and choose your location from the listing.

📦What is the GreenPan return policy?

GreenPan accepts returned items for 14 days after receipt. All returned items must meet strict criteria for refunds including being new and in its original packaging. Items that fail to meet standards will not be accepted and a refund will not be issued.

💵Which payment methods are accepted by GreenPan?

GreenPan accepts the following payment methods:

GreenPan Payment Methods

🔒Does GreenPan have a warranty?

All GreenPan products have a limited lifetime warranty as well as a 2 year warranty which covers the nonstick coating.

💻Is an account needed to order from GreenPan?

Yes, you will be asked to create an account before ordering from GreenPan.

📖Does GreenPan offer additional resources?

GreenPan has a number of tips about cleaning and caring for your new pans as well as recipes and other advice all available on the website.

🙋What are the GreenPan products?

These are some of the products that you will find at GreenPan:

📞How do I contact GreenPan customer service?

GreenPan customer service can be reached by phone at 914-372-777. Voicemail is available when customer service is not. The email address is Info@greenpan.com.