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12 Medterra FAQs From Our Experts
Medterra is a CBD company that offers tinctures, topical creams, capsules, CBD for pets and more. You can shop the complete CBD collection online and legally in all 50 states. Medterra uses only high quality CBD to make the products featured in their catalog. Medterra is a CBD isolate.
Medterra Domestic Shipping Information
|Carriers||Type of Shipping||Estimated Delivery||Fees|
|USPS||1st Class or Priority Mail||5-7 business days||Determined at time of order|
|FedEx||Smart Post, Express Saver, 2 day Standard and Overnight||Depends on type selected||Determined at the time of order|
Does Medterra ship internationally?
Medterra does ship internationally with some exceptions. There is no shipping to Canada and Australia at this time.
What is the Medterra returns policy?
Medterra will accept returns for 30 days after purchase on most of its products. The shipping cost will not be included in the refunded amount.
Does Medterra have a rewards program?
The Medterra rewards program is free to join and allows customers to earn points for purchases as well as performing other, simple actions such as sharing a post on social media and more. Additional points are given for birthdays and special events.
Are there Medterra stores?
You can find a retailer that sells Medterra products using this locator.
Are Medterra's CBD products legal to buy?
Medterra can legally sell all of its products in all 50 states. CBD is not a drug and does not cause you to be "high" in any way.
What is Medterra Assists?
Medterra believes that people should be able to get CBD at an affordable price no matter what. Military vets, active duty military and people who are on long term disability such as SSDI can get discounts on the many products that Medterra has to offer.
How do I reach someone at Medterra customer service?
Medterra customer service can be reached by live chat on the website during active hours or by phone at 1-800-971-1288. You can also email Medterra at Support@medterra.com.