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13 Misook FAQs From Our Experts

Shop sophisticated, versatile, and comfortable women’s apparel at Misook. A brand that started from clothes that feature timeless silhouettes, elegant details, and sophisticated color palettes, Misook has since garnered quite a considerable following from women across the globe. With designs that do not compromise the wearer’s comfort, Misook offers fashion choices that are exactly the needs of today’s modern woman. Misook pieces can easily transform from day to night wear soexpect versatile, comfortable clothing choices at Misook.

What products does Misook offer?

Here are the products available at Misook.

What payment methods does Misook accept?

Here are the payment methods accepted at Misook.

Misook Accepted Payment Methods

Does Misook ship internationally?

As of the moment, Misook does not ship outside of the United States. Misook is also unable to ship to APO/FPO/DPO addresses and PO Boxes.

What shipping options are available at Misook?

Free standard shipping via UPS Ground is offered on all Misook orders. Standard orders will require 1-3 business days processing before they are shipped. Expedited shipping is also offered and orders placed before 12PM (CST) will be shipped on the next business day. Additional shipping information can be found here.

Misook Shipping Options

Shipping Option Shipping Costs Delivery Time
UPS Ground FREE 7-14 Business Days
UPS Next Day Air $52 Next Business Day
UPS 2nd-Day Air $32 2 Business Days

Can I track my Misook order?

Yes. Once your order has been shipped, you will receive an email confirmation along with the tracking details. Wait 24 hours for the tracking number to be activated.

Does Misook accept pre-orders?

Yes. Note that an estimated shipping date will be indicated on the description page of the product. However, these types of products may be subject to unforeseen circumstances and Misook is unable to guarantee these dates. Nevertheless, pre-orders will be processed pending the verification of your payment method and the item’s availability.

Does Misook restock their inventory?

To find out if Misook will restock a currently out-of-stock item, contact customer service at 1 (800) 477-3556 or email customerservice@misook.com for assistance.

Does Misook have a size guide I can refer to?

Yes. Click here to access some measuring tips. Here is Misook’s size guide to help you choose the perfect apparel for you.

Misook Size Guide

Body Part X-Small (2-4) Small (6-8) Medium (10-12) Large (14-16) X-Large (18) 1X (20W-22W) 2X (24W-26W) 3X 28W-30W
Bust 34½" 35½" 37½" 40½" 44" 48½" 52½" 56½"
Waist 27" 28" 30" 33" 36½" 40" 44" 48"
Hips 37" 38" 40" 43" 46½" 51" 55" 59"

Does Misook accept exchanges?

Yes. If you are not pleased with the size, color, or style of an item you just purchased, Misook offers complimentary exchanges for all orders. They will pay for the return postage of the item and ship you the new one without any additional charge.

Does Misook accept returns?

Yes. If you are not happy with the color, style, or fit of the item you purchased, you can always return it to Misook without any additional shipping charge. Items that are unaltered and unworn and are still in original condition with tags attached can be accepted for return within 60 days from the original ship date. Click here to learn more about Misook’s return policy.


Returns and exchanges should be sent back to the following address:

Misook.com

2551 SW Grapevine Parkway

Grapevine, TX 76051

When can I expect to receive my refund from Misook?

Refunds are processed promptly, usually within 1-3 business days to the method of payment you used when purchasing an item. However, it may take up to 2 billing cycles for the credit to appear on your statement. An email confirmation will be sent to you once a return or exchange has been completed. Expedited shipping and handling fees are non-refundable. Final sale items are also not eligible for returns and exchanges.

What is Misook’s policy on damaged, defective items?

For defective and damaged orders, make sure to notify Misook within 7 days from receipt at customerservice@misook.com. When reporting, make sure to include photos of the damage along with your order number. Somebody will get in touch with you to instruct you on what the next steps will be.

How can I get in touch with Misook customer service?

You can contact Misook customer service by phone at 1 (800) 447-3556, Monday to Friday 8:30AM-5:30PM (CST). You may also email them at customerservice@misook.com or use the chat option at the bottom of the web page.