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12 Moss Bros FAQs From Our Experts
Moss Bros has a very long history in the UK, going back to 1851. Since that time, Moss Bros has remained an institution for impeccable suits and other fashion items for men. Men can buy or rent a stunning suit or tuxedo for a special occasion. With the launch of the website in 2011, Moss Bros was able to reach more of the world, bringing a sense of style to anyone who wanted it.
Does Moss Bros ship to the United States?
Moss Bros does ship to the United States. All items ship with duties paid so there are no additional charges upon arrival. Shipping is free on orders over $150.
Does Moss Bros ship beyond the UK and the US?
Yes, Moss Bros ships internationally to a number of locations. Duties are paid on most items so there are no surprise or hidden fees to contend with.
Does Moss Bros offer an in store pick up option?
Moss Bros offers click and collect which allows UK customers to purchase an item and then pick it up in select stores the following day. An email will be sent to let you know the items are ready for pick up.
What is the Moss Bros return policy?
Moss Bros allows free returns on items being returned within 30 days of purchase. Exceptions including hats, underwear and gift cards are not refundable and should not be returned. All returns start with the appropriate form found here.
Moss Bros Payment Methods
Does Moss Bros offer any discounts?
Moss Bros has a student discount of 15%. Additional savings and promotions may be found at CouponCause.
Does Moss Bros offer financing options?
Moss Bros allows customers to use Klarna to finance their purchases. Simply click that option during checkout to be taken to through the process and to find out what your payments will be.
Does Moss Bros have gift cards?
Moss Bros gift cards are the perfect gift for the stylish man in your life. They can be used in stores or online. Gift cards are not refundable.
What are the Moss Bros sizing ranges?
Every brand carried by Moss Bros has a slightly different sizing range. Guides are provided in every product's description.
What is Moss Hire?
Moss Bros hires or rents out special occasion suits including tuxedos for weddings and other events. Fittings are available by appointment.
How do I contact Moss Bros customer service?
Moss Bros customer service can be reached by live chat on the website or by using this form. You may call 00 44 333 3206677, Monday through Friday from 9 am to 6 pm and weekends from 10 am to 4 pm, UK time.