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10 Namshi FAQs From Our Experts

Namshi is an online retailer that focuses on youthful fashions for men, women and children. Launched in 2011, the site sells over 700 top name brands in a range of items from shoes of all kinds to casual wear, night wear and intimates.

What is Namshi?

Namshi is one of the top, online retailers in the Middle East with products from over 700 well known, popular brands.

Does Namshi ship to the United States?

Namshi does ship to the US via DHL. Shipping is $9 for orders that are under $140 and free for orders over that amount. Additional fees such as customs and duties are not included at the time of the order and may be added once the package arrives in the US. All such fees are the responsibility of the customer.

What is the Namshi return policy?

Namshi allows returns for 14 days after delivery. All returns should include this form and should have all tags still attached. The outside of the package should be marked as returned goods. Shipping costs for returns will be the responsibility of the customer. The original shipping costs and any other associated fees will not be refunded.

What methods of payment are accepted by Namshi?

Namshi accepts the following payment methods for US customers:

Namshi Payment Methods

What are the size ranges at Namshi?

All items at Namshi are accompanied by a sizing chart so that you can find the right size. The general size charts are here and include US and UK sizes.

Does Namshi have discounts or promotions?

Namshi does have a number of discounts, promotions and sales. You can find the day's deals here and at the top of the homepage. You can also find additional savings at CouponCause.

Does Namshi have a loyalty or rewards program?

Namshi does have a rewards program. Namshi rewards gives you points for every purchase and is free to join.

What is Namshi credit?

Namshi does not refund cash payments from customers but instead gives Namshi credit. Customers who purchased items with a credit or debit card can have the refunded amount added back to their card. You can also earn Namshi credit by referring friends to come and shop.

Can you cancel an order once it has been submitted to Namshi?

You can cancel or change an order to Namshi through your account. If you do not have an account you may be able to have the cancelation completed through customer service as long as it has not been sent to the fulfillment center for final processing.

How do I contact someone at Namshi customer service?

Namshi customer service can be reached by live chat on the website, through this form or by phone at 971 800 626744.