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13 Orbitz FAQs From Our Experts

Book hotels, flights and more through Orbitz. Orbitz makes it possible to view multiple fares at once and allows travelers to compare prices online most efficiently. Through Orbucks and Orbitz Rewards, Orbitz is providing their regular travelers with industry-leading ways to save on travel. Book your dream vacation today through the easy-to-use Orbitz online platform.

What services does Orbitz offer?

Here are the services offered at Orbitz.

What payment methods does Orbitz accept?

Here are the accepted payment methods at Orbitz.

Does Orbitz offer a price guarantee?

Yes. If you find a cheaper, but identical, package, flight, rental car, or activity within 24 days from the time you made the reservation, Orbitz will refund the difference, in accordance to their price guarantee. For hotels, you are able to claim this guarantee within 2 days from check-in.

Is there a fee for booking a flight with Orbitz?

Yes. Depending on the route and the airline you’re flying, a booking fee may be collected. The amount could range from $6.99 to $25 and this should show on your credit card as a separate charge.

How do I book a flight on Orbitz?

You can book flights on Orbitz either online or over the phone. Among the types of flights you can book include round trip flights, one-way flights, and multiple destination flights. One-way and round-trip flights may have charter fares available. Also, one-way flights are not available for vacation packages.

Can I cancel my Orbitz hotel booking due to a mistake?

You may cancel most bookings online without incurring any penalty. If you made a mistake with your booking, you can cancel it and rebook the trip with the correct details. Sign in to your account and view your bookings. Under “Upcoming,” choose the booking number with the trip you wish to cancel. Next, under “Manage Booking,” proceed to cancel your booking.

Can I cancel my Orbitz cruise reservation?

You may make changes to your cruise reservation or cancel it altogether without incurring any fee if you do it within 90 days of your departure date. Contact Orbitz if you want to change anything on your booking. Click here for more details.

How much will I be charged if I book an Orbitz car rental?

When renting a car through Orbitz, the basic quoted price will include airport fees, state and local taxes, unlimited mileage, value-added taxes, and breakdown assistance. In some cases, the fee may include a mandatory insurance fee.

What is Orbitz’s refund policy?

Refunds will be processed to the original mode of payment used when making the reservation. It may take up to 24 hours for Orbitz to process the refund. Depending on the financial institution, refunds may not be credited to the actual account for another 7 days.

What is Orbitz’s price match promise?

The Price Match Promise is an add-on which entitles you to a refund if your flight becomes available at a cheaper price later on. The add-on must be purchased when the flight was originally booked to qualify. The fee is generally a fraction of the actual fare and is non-refundable.

What is Orbitz Rewards?

Orbitz Rewards is an instant rewards program available to Orbitz customers. The free program allows you to earn Orbucks which you can then use to save on qualifying bookings in the future. 1 Orbuck is equivalent to $1.

Can I cancel an Orbitz activity reservation?

Most bookings for activities may be canceled and are eligible for a full refund if the cancelation is done before the specified cancelation date. However, there are certain activities that are non-refundable so it is best to check before making the cancelation.

How do I contact Orbitz customer service?

You can get in touch with Orbitz customer service by phone at 1 (844) 803-5576. You may also send them an email here.