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12 Paul Fredrick FAQs From Our Experts
Shop quality men’s clothing at Paul Fredrick. Notorious for their dress shirts, Paul Fredrick is about looking terrific with great patterns and solid colors. Offering 58 custom sizes for each style, they are known for their smart looks fit for the professional man. The brand was founded 30 years ago and from its beginnings as a shirt maker, it has grown to become one of the most prolific names in men’s clothing and apparel. Being hands on in the design, manufacture, and distribution of every product in their collection, Paul Fredrick takes pride in the quality, style, and great value of what they offer.
Does Paul Fredrick offer price adjustments?
Yes. If an item you purchased goes on sale at a much lower price within 14 days from your purchase date, Paul Fredrick will refund the difference if requested.
Does Paul Fredrick have a sizing guide I can refer to?
For pants, refer to this size guide. If you need a guide to help you pick a white dress shirt, click here.
What payment methods are accepted at Paul Fredrick?
Here are the payment methods accepted at Paul Fredrick.
Paul Fredrick Accepted Payment Methods
Paul Fredrick Products
Do I need to sign up for a Paul Fredrick account to place an order?
No. Paul Fredrick has a guest checkout option. However, signing up for an account would be a better option since the next time you shop at Paul Fredrick, you won't have to re-enter your personal information. You can get your shopping done in just a few clicks.
What shipping options does Paul Fredrick offer for domestic orders?
Paul Fredrick offers Regular Ground Shipping and Expedited Shipping for domestic orders. Depending on location, delivery for Regular Ground Shipping can take about 2-9 business days. Refer to this map to find out estimated delivery days for your location.
Here are the domestic shipping options offered at Paul Fredrick.
Paul Fredrick Domestic Shipping Options
| Shipping Type | Costs | Estimated Delivery Time |
|---|---|---|
| Regular Ground for orders up to $75 | $10.00 | 2-9 Business Days |
| Regular Ground for orders $75.01-$195.00 | $15.00 | 2-9 Business Days |
| Regular Ground for orders $195 and over | FREE | 2-9 Business Days |
| 2-Business Day | $12.99 | 2 Business Days |
| Next Business Day | $24.99 | Next Business Day |
When does my Paul Fredrick order ship?
Regular orders will be processed in 1 day. However, regardless of your shipping option, additional days may be required to process the order if there are additional requests attached to it. Orders with monogramming will require 1-2 extra days, alterations will require 3 more days, and an additional 4-5 weeks may be required for orders with custom dress shirts. Click here for more information.
Does Paul Fredrick ship internationally?
Yes. However, applicable taxes, duties, and handling fees are not included in the product prices. They are the responsibility of the customers. For a list of countries where international shipping is currently not available, click here.
Paul Fredrick International Shipping Costs for Japan and Canada
| Order Total | Canada | Japan |
|---|---|---|
| Up to $100.00 | $19.99 | $25.00 |
| $100.01 - $200.00 | $24.99 | $30.00 |
| $200.01 - $300.00 | $29.99 | $35.00 |
| Over $300 | $34.99 | $40.00 |
Paul Fredrick International Shipping Costs for Other Countries
| Order Total | Shipping Costs |
|---|---|
| Up to $100.00 | $55.00 |
| $100.01 - $200.00 | $60.00 |
| $200.01 - $300.00 | $65.00 |
| $300.01 - $400.00 | $75.00 |
| Over $400 | $90.00 |
Does Paul Fredrick allow exchanges?
Yes. Exchanges are free and domestic shipping fees are also waived within 90 days from purchase. To process, complete the return form on the reverse of your packing slip and select a shipping option here. Replacement orders will usually ship within 2-4 business days after the return has been received.
What return options does Paul Fredrick offer for international orders?
Pre-paid labels are not available for international orders so returns have to be shipped back using a carrier of your choice. Take note of the return tracking number. Also, you will be responsible for the shipping costs. Returns should be made to:
Paul Fredrick
223 W. Poplar Street
Fleetwood, PA 19522
What is Paul Fredrick’s refund policy?
Returns made within 90 days can get a refund for the purchase price of the item. Returning an item outside of the 90-day period entitles you to a pro-rated refund, provided that the item returned is still in its original condition. Refunds are processed within 2 business days from the receipt of the returned item but will take an additional 3-5 business days to appear on your bank statement.
How can I get in touch with Paul Fredrick customer service?
You can call Paul Fredrick customer service at 1 (800) 247-1417, Monday to Friday, 9:30AM-11:00PM (EST). They are also open on Saturday and Sunday from 9:30AM-6:00PM (EST). You may also email them at custserv@paulfredrick.com send them a message via their Contact Us page.