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12 Saks Fifth Avenue FAQs From Our Experts

When people think of luxury goods and a fancy shopping experience they picture Saks Fifth Avenue. The store, long a dream of 2 already successful store owners in their own right, opened on September 15th, 1924 and ushered in an era in American shopping history that continues to this day. Saks Fifth Avenue and its off shoot stores still evoke a sense of class that many stores have tried to emulate but never quite seem to obtain.


Saks Fifth Avenue sells designer and upscale casual clothing for women, men and children as well as shoes, accessories and home décor.

Does Saks Fifth Avenue have retail stores?

Saks Fifth Avenue has nearly 40 stores in over 20 US states. There are also international stores and the outlet stores that carry the same name. To find a store near you, use this link.

What is the Saks Fifth Avenue domestic shipping policy?

Here is the Saks Fifth Avenue domestic shipping information:

Saks Fifth Avenue Domestic Shipping Information

Type Fee Expected Arrival in Business Days
Standard $7.50 3-5
Rush $15.00 1-3
Next Day $25.00 1 day
Saturday Delivery $35.00
ShopRunner Free 2 day

Does Saks Fifth Avenue ship internationally?

Saks Fifth Avenue does ship internationally to 100 different countries through Border Free. Charges, carriers and other considerations will vary by country.

Does Saks Fifth Avenue offer in store pickup for items ordered online?

Some items are available for in store pickup if the customer chooses that option. An email will be sent when the order has arrived at the store. ID must be presented to pick up the items.

What is the Saks Fifth Avenue return policy?

Saks Fifth Avenue will accept the return of most items for 30 days after purchase. Customers can return items by mail or in store.

What is the Saks Fifth Avenue return policy for international customers?

International returns to Saks Fifth Avenue must be made within 30 days of delivery and must be accompanied by a return merchandise authorization number. To get a RMA number, customers should call 1-877-551-7257 or 1-601-592-2860.

What payment methods are accepted by Saks Fifth Avenue?

These are the payment methods that are accepted by Saks Fifth Avenue for online customers in the US:

Does Saks Fifth Avenue have a rewards program?

Yes. Saks Fifth Avenue's rewards program is called Saks First. With the program you earn points for purchases. Points can add up to benefits like gift cards and more while the program also has other benefits such as members only events and sales. The more you spend, the higher your rewards level and the more benefits you earn. For more information or to sign up for the program, click here.

Does Saks Fifth Avenue have a credit card?

Yes, there are different credit card options with Saks Fifth Avenue which depend on credit ratings. Applications can be completed online or in stores.

Does Saks Fifth Avenue have gift cards?

Yes. Saks Fifth Avenue has both traditional and digital gift cards which can be used in stores or online. International customers are not eligible for gift cards at this time.

What are the services provided at Saks Fifth Avenue?

Some services are offered at select Saks Fifth Avenue stores and may include: beauty services such as makeovers, facials and tutorials, the Fifth Avenue Club which is a private try on session in a private dressing suite available by appointment only, Custom Menswear, Bridal Salon, Fur Salon and Saks On Demand which is a service that brings advisers and fashions to you.

How do I reach someone at Saks Fifth Avenue customer service?

Saks Fifth Avenue customer service can be reached by live chat on the website or by phone at 1-877-551-7257. International customers can call 1-601-592-2860.