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10 Sonix FAQs From Our Experts
Sonix is based in California and has been selling phone cases and related accessories for over a decade. Currently shipping to over 40 countries in the world, there are cell phone cases for most major brands. Sonix may also be able to handle orders for cases for brands that are not listed on the website.
What is the Sonix US shipping policy?
Sonix provides free, standard shipping to all US orders over $40. All other orders will be shipped based on the method selected and total amount of order.
What is the Sonix return policy?
Sonix has a 30 day, no questions asked return policy. Customers can email for a claim form for any reason during that time period. All returns must have a completed return form as well as proof of purchase before the refund can be processed. Customers must pay a small fee of $9.99 for a replacement item in addition to paying for the original item to be returned.
Sonix Payment Methods
Do Sonix products have warranties?
The items at Sonix have a warranty that is based on the item. The length and coverage of the warranty can vary with most having a 1 year limited or a lifetime limited warranty.
Can a Sonix order be canceled or changed once it has been submitted?
To change or cancel your order to Sonix you must email customer service as soon as possible. Once an order is in the packaging stage it cannot be canceled or changed.
Is an account needed to order from Sonix?
An account can be made at the time of checkout but a Sonix account is not necessary.
Does Sonix offer any discounts?
Sonix offers discounts for new customers who sign up for the newsletter. Additional savings may also be found at select times of the year. You can always find discounts and coupon codes at CouponCause.