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12 SteelSeries FAQs From Our Experts

SteelSeries is a Dutch brand specializing in high-performance gaming accessories. With advanced technology and informed ergonomic designs, their visually stunning and award winning lines of gaming accessories enable players, specifically competitive esports users, to focus on the challenge at-hand in comfort, and with precision. Specializing in mice, keyboards, and headsets, SteelSeries is a heavy-hitting brand in esports circles, sponsoring or collaborating with a number of professional teams and organizations.

Does SteelSeries have a student discount?

Yes. Students enjoy a 15% discount sitewide. Verify your status with Student Beans to receive a coupon code for savings.

Do SteelSeries products work with Mac and PC?

Most SteelSeries products, including all headsets, mice, and keyboards, are compatible with both Mac and PC operating systems. Driver software for both systems is available online for most products.

Why should I use SteelSeries?

SteelSeries has won numerous design and performance awards for their products. Their mice and headsets are particularly well appreciated in the gaming universe.

Does SteelSeries offer free shipping?

Yes. Cash-in on FREE shipping when your order totals more than $49.99. What better reason to pair the keyboard in your shopping cart with a mouse to match?

Who uses SteelSeries?

SteelSeries products are designed for and by serious esports gamers. Professional teams and organizations partner with SteelSeries to develop technology and use their products in competition.

Does SteelSeries ship internationally?

SteelSeries ships all over the world! Check their shipping breakdown to confirm your nation's eligibility.

Does SteelSeries have any physical locations?

No. SteelSeries customers live online, so that's where they manage their retail business. They do, however, have offices in three corners of the world: Chicago, Denmark, and Taiwan.

Does SteelSeries accept returns?

If you aren't satisfied with your SteelSeries gear, you can return it up to 30 days from purchase for a full refund. Their refund program includes reimbursement of shipping costs, too!

What forms of payment does SteelSeries accept?

SteelSeries notes on their support forum that they accept most major credit and debit cards in addition to PayPal. They do not, however, accept prepaid Visa cards.

Does SteelSeries have a customer service phone number?

No, not as far as we can tell. You can chat with their support team, however, via live dialogue box on their website. Their support forum can be browsed, here.

Where does SteelSeries ship from?

SteelSeries operates three global warehouses from which they send purchased product. Their service map is laid out as follows:

SteelSeries Warehouse Locations

Order Origin Warehouse
Americas California
Europe Denmark
Asia and Oceania Hong Kong

What does SteelSeries sell?

SteelSeries designs and markets high-performance gaming accessories. Product categories include:

SteelSeries Product Categories