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10 Swarovski FAQs From Our Experts
From jewelry, watches and decorative pieces, there is a bit of Swarovski sparkle that will catch nearly everyone's eye. Find high quality jewelry and accessories available at the Swarovski online catalog. Additionally, Swarovski physical retail locations are available around the country for in-person shopping.
Does Swarovski have retail locations?
Yes, there are Swarovski retail stores. Some items can also be found in jewelry and fine gift stores as well.
What is the Swarovski domestic shipping policy?
This is information for Swarovski shipping in the US. There is no shipping to PO Boxes or APO/FPO addresses.
Swarovski US Shipping Information
|Standard||2-4 business days||$6.95 or free for orders over $75|
|Express||1 business day||$15|
Does Swarovski ship internationally?
Swarovski does ship to a great number of countries around the world. International customers should find their region/currency in the drop down menu before making their selections.
Does Swarovski offer Click and Collect in the US?
Swarovski does offer Click and Collect as well as Click and Reserve in the US. Click and Collect is an actual order and your item will be ready at the designated store and held there for 14 days. With Click and Reserve, an item will be held back for you to purchase one you arrive at the store. You have not actually purchased the item until you come and pay for it.
What is the Swarovski return policy?
Swarovski will accept returns by mail or in the store with the proper documentation (receipt or invoice). All items must still be accompanied by all packaging, including the box. Swarovski does not do exchanges by mail.
Which payment methods are accepted by Swarovski?
Swarovski accepts the following payment methods for online customers in the US:
Does Swarovski offer financing?
You can finance your Swarovski purchase through Klarna by choosing that option at checkout. All information will be given to you including payment terms and due dates.
Does Swarovski have a rewards program?
Swarovski Club is the rewards program. It is free to join and has three levels including Bronze, Silver and Gold. Each level gives additional benefits and perks and is based on the amount of money you spend in a year. The Swarovski Crystal Society is an exclusive club that must be applied for and has a membership fee payable in one or three year terms. Members of the Society can purchase exclusive items, get free repairs and free shipping and are invited to special events. Each member will receive a special gift every year.
Does Swarovski offer a warranty on its items?
Swarovski jewelry and accessories are covered by a 1 year, limited warranty while other items are covered by a 2 year warranty.