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13 Tarte FAQs From Our Experts
Tarte is a "fun" way to buy makeup, skin care products and more while also engaging in a full community of people. Available online, in stand alone stores and in a number of retailers, the Tarte lines feature everything from foundation to finishing touches, cleansers, brushes and everything in between. The website allows users to create a beauty profile so that they can be given product suggestions and assistance. There is a rewards program and other incentives.
Tarte Gives Back is part of the ongoing charitable actions by the company and includes donations to Habitat for Humanity, March of Dimes and others.
Does Tarte have retail stores?
Tarte has stand alone retail stores and can also be found at top name retailers across the world. In the US, you can find a store using this store locator.
How do you contact Tarte customer service?
There are several ways to contact someone at Tarte. The customer service phone number is 1-646-971-2676. Calls are accepted M-F, 9a to 9p and weekends from 9a to 5p. You can find a live chat feature on the main website. Chat is available during these same times. Customers can also leave a message via the form found here.
Is there a Tarte Rewards Program and if so, what are the benefits?
Tarte Rewards gives you two ways to earn points: shop and engage. For shopping, you get points for various items. Points are displayed on each item's description. To engage, simply invite friends, complete your personal beauty profile, connect with the Tarte community on social media and even just open an email. Tarte rewards earn extra or special samples, free shipping, special sales and more. Tarte also doubles all of your points during your birthday month.
What are some of the "fun" things that Tarte's website talks about?
Tarte offers quizzes, games, and more on the website and through its social media accounts. These quizzes are meant to be a fun way to help introduce customers to new products that they might not have tried before.
Why should I create an account on the Tarte website?
During checkout on Tarte's website you will be directed to either create an account or continue as a guest. Creating an account is fast and easy and gives you a number of benefits including: free returns and exchanges, faster checkouts for subsequent orders, order tracking and the ability to reorder favorites from your order history.
What are some of the products you will find at Tarte?
Here are some of the products available to purchase at Tarte:
Tarte Products
What are the shipping options at Tarte?
Here is Tarte's shipping information. Note: this information is for US shipping only.
Tarte Shipping Information
| Type | Carrier | Fee | Estimated Delivery Time |
|---|---|---|---|
| Standard | DHL, FedEx Ground, FedEx Smart Post | $6. Free shipping at $40 or above | 7-10 business days |
| AK, HI and Puerto Rico | DHL, FedEx only | $6. Free shipping at $40 or above | 7-10 business days |
What are the payment types accepted by Tarte?
Pay for your Tarte order with these accepted payment methods:
Tarte Payment Types
Tarte's website lists "After Pay" as a payment option. What is After Pay?
After Pay allows customers to pay for their Tarte order in installments. Payments are due every 2 weeks and accrue 0 interest. After Pay is only available on US orders and the 1st installment is due at the time of the purchase.
Does Tarte accept returns?
You can return gently used (or unopened) items to Tarte if the item was purchased through the website. Items that were purchased at the retail stores or another location must be returned to the original point of purchase. Items can be returned within 30 days after purchase. Click here for more information or contact customer service.
Does Tarte list all of the ingredients in every product?
At the bottom of every product description listed on the Tarte website is a full list of ingredients. This list is also included on packaging information.
What should I do if I find Tarte knock offs in a store?
Any item that is suspected of being a knock off or a fake product should be reported to Tarte at Brandprotection@tarte.com. Photos and other information can assist the process.
Does Tarte offer discounts to makeup artists?
Professional makeup artists should send an application to info@tarte.com. The application should include the resume, professional certification and ID for consideration.