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10 Udacity FAQs From Our Experts

Udacity online courses help educate students on things like coding languages and system building. Other classes for deeper learning including artificial intelligence and more are also available. Scholarships may be available for some courses and will have different requirements for each. Courses can be paid for by automatic subscription, manual subscription or as a course by course payment plan. Employers may also choose to use the Udacity courses for select employees depending on the course that is offered.

How does Udacity work?

With Udacity, you choose the course you want to take and enroll. There are more than 200 courses to choose from including free and paid courses. All courses are designed to be taken at your own pace without a set schedule for lectures or an attendance requirement.

Which payment methods are accepted by Udacity?

The payment methods that are accepted by Udacity vary by program and location. Accepted payment methods may change frequently.

What is the Udacity cancelation and refund policy?

Udacity allows for a 7 day period where you can cancel your course enrollment without being billed. You may also cancel out of a pre-ordered course any time before it starts. For those on a subscription/auto-renewable billing plan you have the same 7 days to cancel before the next billing cycle. A reminder will be sent before the auto renewal payment is due to allow for these decisions to be made. There are no refunds given for any other reason.

What are the system requirements for Udacity?

To get the most out of the Udacity experience, you must have a working computer that will meet the technological demands of the course. You will also have to be able to watch videos from YouTube. All of the system requirements can be found here.

Does Udacity offer any trial periods?

Udacity does offer free trial periods for courses from time to time. You can usually find these trial period offers on the website.

Does Udacity offer any type of financing?

Udacity does not offer financing or payment assistance directly however there are scholarships listed on the website for some courses. The information for applying, requirements and additional details will be listed along with all of the available scholarships on the website.

Does Udacity offer any type of guidance or help in choosing the right course?

Udacity does have advisors that can help narrow down the right courses for your stated goals. You can speak to an advisor through chat or by calling 1-888-908-2859 during regular customer service hours.

Is Udacity available in other countries?

Udacity is available in a number of countries around the world.

How do I contact Udacity customer service?

Udacity customer service can be reached by using this form, by email at Support@udacity.com, by chat on the website or by phone at 1-888-908-2859. Customer service hours are Monday through Friday, 7 am to 8 pm (PST).

What types of courses are available through Udacity?

Udacity online courses include the following subjects.