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13 Under Armour FAQs From Our Experts

Under Armour is a well-known manufacturer of footwear, casual, and sports apparel. Offering performance solutions that are built not only for optimum performance but also for durability, Under Armour has established a reputation for creating performance gear and apparel that keep the wearer light, cool, and dry whether during workouts, practices or games. Empowering athletes around the globe, you can expect innovative sportswear, apparel, shoes, and accessories designed for athletes to ensure the best quality and performance from Under Armour. Today, Under Armour is one of the most innovative sports brands for men, women, and youth.

What are the different fits that Under Armour offers for men, women, girls, and boys?

For men, Under Armour offers Compression, Loose, and Fitted options. Fit options for women include Compression, Fitted, Semi-Fitted, and Loose for Women. For boys and for girls, both the Fitted and Loose fit options are available.

What are the available bra sizes at Under Armour?

Here are the available sports bra sizes at Under Armour. More sizing information for men, women, boys, and girls can be found here.

Available Sports Bra Sizes at Under Armour

Bra Size 31 32 34 36 38 40
AA XXS XS S n/a n/a n/a
A XS XS S M n/a n/a
B XS XS S M L n/a
C n/a S M L L n/a
D n/a S N L XL n/a
DDD n/a n/a n/a n/a XXL n/a

What payment methods does Under Armour accept?

Here are the payment methods accepted at Under Armour.

Accepted Payment Methods at Under Armour

What are the US shipping options available at Under Armour?

Under Armour offers Standard Shipping for free for orders over $60. Returns are also free. Here are the local shipping options that Under Armour offers.

Under Armour US Shipping Options

Shipping Option Costs Delivery Time Shipping Provider
Standard $4.99 (Free for orders over $60) 4-6 Business Days FedEx, USPS, Lasership
3 Day $8.99 (Free for orders over $150) 3 Business Days FedEx
2 Day $14.99 2 Business Days FedEx

What is Under Armour’s US return policy?

Returns for items purchased from the website, app, or brand house locations are free within 60 days provided that a proof of purchase is present. Returned items need to be in their original condition and must be accompanied by the original packing slip. If item was bought from a Factory House or Brand House, you can return it to any Under Armour store. Otherwise, you can print out a return label and ship your item back.

Note that returns generally take 7-14 business days to be processed. Most returns take 5-10 business days to arrive at the Under Armour return facilities. You should get an email confirming the issued refund. To find out more about Under Armour’s return policy, click here.

Does Under Armour accept credit/debit cards outside of the US?

Yes. Under Armour is able to accept credit/debit cards that are issued outside the US, provided that they are from the following countries.

Under Armour Accepted Credit Cards Outside of the US

Does Under Armour ship to Canada?

Yes. Under Armour is able to ship to Canada as well as other international destinations. To shop, all you need to do is select your country on the Under Armour website's region selector to start shipping to your respective country.

Below are the regions that Under Armour is able to ship to. Click here tofind out if Under Armour shipping is available in your country.

How does Under Armour ship internationally?

Under Armour has partnered with Borderfree, an international shipping provider, to get merchandise shipped to customers all over the world. With Borderfree, it is possible to shop at the Under Armour site using your local currency, complete with local shipping partners and preferred payment options. Do note that shopping through Borderfree subjects you to taxes or duties, which should be calculated upon checkout, and are added on top of the actual product prices.

What payment methods does Under Armour accept for Borderfree orders?

Here are the accepted payment methods at Under Armour for Borderfree orders.

Under Armour Accepted Payment Methods for Borderfree Orders

What shipping options does Under Armour provide for international orders?

For international orders, Under Armour has partnered with international shipping provider Borderfree. It takes about 2-3 business days for international orders to be processed. Click here to find out more about Under Armour’s international shipping options. Below are shipping options and delivery times for Borderfree orders.

Under Armour International Shipping Options

Shipping Option Delivery Time Coverage
DHL Express 3-6 Business Days Express service to all supported countries
DHL Economy 5-9 Business Days 5-9 Business Days
SF Express 7-10 Business Days Standard service to East Asia
Yamato TA-Q-BIN 7-10 Business Days Standard service to East Asia
Aramex 5-10 Business Days Standard service to Ireland, Africa, East Asia and the Middle East
SPSR Express 10-15 Business Days Standard service to Russia
Standard (Globegistics) 7-15 Business Days Standard service to Central and Eastern Europe, plus Luxembourg
Postal (Globegistics) 6-16 Business Days Postal service to Europe, Israel , Australia and New Zealand

What is Under Armour’s return and exchange policy on Borderfree orders?

International returns require a return authorization, which can be requested from customerserviceint@underarmour.com. Make sure to include the SKU number, order number, and the quantity of the item being returned in the email so you can be provided with the return instructions. You will be provided with 2 copies of DHL AirWaybill, and 3 copies of the commercial invoice, plus the amount being refunded along with other costs associated with the return.

Arranging for the return parcel’s pickup or dropping off to the local DHL facility are the customer’s responsibility. Copies of the DHL AirWaybill and the commercial invoice must also be furnished to the DHL representative.

Do note that as of the moment, Under Armour is only able to process Return-for-Refund requests, but not Return-for-Exchange requests. In instances when you would prefer a different color, size, or style than what was on your original order, you’ll have to place a new order at the Under Armour website.

Can I cancel or change my Under Armour order?

If you ever find any issue concerning your order, it is advised to call 1 (888) 727-6687 right away. There is a very small window of time between order placement and processing and Under Armour isn’t able to guarantee that an order may be canceled or changed before getting processed. You do have the choice to return the order for free once you received it. Click here to find out how.

For international orders that you wish to change or cancel, send an email request to customerserviceint@underarmour.com or via Live Chat. You can find more information here.

How can I reach the Under Armour customer service?

You may reach the Under Armour customer service via Live Chat attheir website. You may also reach them by phone at 1 (888) 727-6687. Their operating hours are Monday to Saturday 8 AM- 8 PM (EST) and Sunday 11 AM- 8 PM (EST).