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Verizon Wireless is a leading provider of phone and internet service across the world. Connect to and browse the internet with a speedy Verizon Wireless internet plan!

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21 Verizon Wireless FAQs From Our Experts

Can I pickup my online order in-store at Verizon Wireless?

Yes. Verizon Wireless ship to store makes picking up your online order super simple and free of shipping charges. Learn more about Verizon in-store pickup.

Can I return my purchase in-store?

Verizon Wireless online orders are shipped with the appropriate return process included. Please refer to the return policy for your item however, in-store returns are generally not accepted.

Does Verizon Wireless accept PayPal?

Yes. Verizon Wireless does accept PayPal as payment for online orders at checkout.

Does Verizon Wireless accept returns?

Yes. Verizon Wireless has a 14-day return policy for most items. A $35 restocking fee is assessed to returns of wireless devices, excluding customers in Hawaii.

Does Verizon Wireless charge extra for hotspot?

Verizon Wireless hotspot usage is charged out of your monthly data plan. Please refer to your data plan to see how much data you can use via hotspot connection.

Does Verizon Wireless charge monthly?

For service subscriptions, Verizon Wireless does bill monthly. Certain cell phones may also be payable as part of your monthly plan. For other purchases, you must pay the full amount at checkout.

Does Verizon Wireless charge tax?

Yes. Verizon Wireless will charge tax depending on where you live. Use the Verizon Wireless tax estimator to find your expected rate.

Does Verizon Wireless have a customer service phone number?

Yes. You can call Verizon Wireless customer service by phone at 1 (800) 922-0204.

Does Verizon Wireless have a military discount?

Yes. Verizon Wireless offers various discounts for service members and veterans including 25% off accessories and 15% discount off eligible Verizon service plans. Visit Verizon Wireless discounts for more info or find Verizon Wireless coupons here at Coupon Cause!

Does Verizon Wireless have an app?

Yes. The Verizon Wireless app is available for download on both Apple and Android devices.

Does Verizon Wireless have any physical locations?

Yes. Verizon Wireless has physical locations all around the world!

Does Verizon Wireless have unlimited data?

Yes. Verizon Wireless does offer unlimited data phone plans. The Verizon Wireless unlimited data plan starts at $40 per line.

Does Verizon Wireless have WiFi calling?

Yes. Verizon Wireless does offer WiFi calling for their customers.

Does Verizon Wireless offer a warranty?

Yes. Verizon Wireless does offer warranty plans as part of your monthly bill through Verizon that help cover you after your manufacturer's warranty has expired. Learn about the Verizon Wireless warranty fees and information here.

Does Verizon Wireless price match?

No. Currently, Verizon Wireless does not offer price matching.

Does Verizon Wireless ship internationally?

Yes. Verizon Wireless will ship orders all around the globe, additional fees may apply.

Does Verizon Wireless use SIM cards?

Yes. Many Verizon Wireless phones do utilize SIM card technology.

Does Verizon Wireless work in Canada?

International usage depends on your device. Certain devices can be used on international networks while others can not. Using your device in Canada may accrue extra charges on your bill.

Does Verizon Wireless work in Japan?

It depends on what phone you have as certain phones work on international networks while others do not. Additional charges may apply.

Does Verizon Wireless work in Mexico?

Usage in Mexico depends on your phone. Certain Verizon Wireless phones are capable of accessing international networks while others can not. Extra charges may apply to your international usage.

Where is Verizon Wireless located?

Use the Verizon Wireless store locator to find a Verizon Wireless in your area!