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12 Vineyard Vines FAQs From Our Experts
Vineyard Vines was founded in the late 90's by brothers who were fed up with their jobs. They threw caution to the wind and set out to see what else they could do with their lives. Now with 70 locations and an online site that ships worldwide, the brothers have managed to create a business that has shocked even them. Vineyard Vines carries fashion for the entire family.
Vineyard Vines gives back with the Whales for a Cause promotion. Every time a whale is colored, painted or decorated and then shared on social media, Vineyard Vines will donate to No Kid Hungry.
Does Vineyard Vines have retail locations?
Yes. Vineyard Vines has around 70 stores in the US. To find one near you, begin your search here.
What is the Vineyard Vines domestic shipping information?
This is the information for Vineyard Vines' domestic shipping:
Vineyard Vines Domestic Shipping Information
|Standard||$8.50 to $12.00 based on order total. Free shipping at $125|
|2 Day||$18.50 to $24.00|
|Next Day||$26.50 to $32.00|
Does Vineyard Vines ship internationally?
Vineyard Vines does ship internationally. All shipping fees including duties and taxes as well as the carrier used will be determined by the destination. Some items cannot be shipped internationally. For questions, international customers can call 1-203-391-9398.
What is the return policy for Vineyard Vines?
Vineyard Vines will accept returns for 60 days for either a full refund or merchandise credit. After 60 days, returns may be accepted for merchandise credit only. For items that were on sale, the return window is shorter with only 30 days for a full refund and up to 60 days for merchandise credit. Items that were marked as final sale are not eligible for return.
What is the return policy for international customers at Vineyard Vines?
International customers should call 1-203-391-9398 to request a return. All instructions will be given at that time.
Does Vineyard Vines have in-store pickup?
Yes! You can order an item and have it shipped to a nearby Vineyard Vines store to pick up. Customers are emailed when their item has arrived and will have three days to pick the item up. After three days the order will be considered canceled and the item may be returned.
What payment methods are accepted at Vineyard Vines?
These are the payment methods accepted at Vineyard Vines for online shoppers in the US:
Does Vineyard Vines have a discount program?
Yes. Vineyard Vines offers a 15% discount on many of the products online or in stores to students and teachers, the military and first responders. You can also find the latest Vineyard Vines coupons here at CouponCause!
Does Vineyard Vines have a mobile app?
How do I reach someone at Vineyard Vines customer service?
Vineyard Vines customer service can be reached a number of ways. The email address is TieGuys@vineyardvines.com. The physical address is Vineyard Vines. ATTN: CUSTOMER CARE 181 Harbor Drive, Stamford, CT 06902. Questions can also be sent via this form. US customers can call customer service at 1-800-892-4982, Monday through Friday, 8 am to 9 pm and weekends from 9 am to 6 pm (EST). International customers can call 1-203-391-9398.