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13 Zinus FAQs From Our Experts

Stylish and easy bed frames and mattresses can be found at Zinus online. Zinus mattresses are specially designed for maximum comfort, especially their memory foam, and their bed frames are much easier to assemble than your typical frame!

Zinus customers can also shop platform beds which take bed assembly to a new level of "easy". Use a Zinus coupon from here at CouponCause.com to help save money when you upgrade your sleep!

Does Zinus accept PayPal?

No. Currently Zinus does not accept PayPal as payment at checkout. Major credit cards are accepted.

Does Zinus accept returns?

Yes. Zinus has a 100-day satisfaction guarantee for a full refund. Returned products must be in good condition. Visit Zinus returns for more information.

Does Zinus come in king size?

Yes. Zinus mattresses and bed frames are available in king size, queen size, full, twin and sometimes, Cali king.

Does Zinus have a customer service phone number?

Yes. Call Zinus customer service by phone at (925) 417-2100.

Does Zinus have any physical locations?

No. Zinus is strictly an online retailer.

Does Zinus make Spa Sensations?

No. Zinus does not make Spa Sensations. Spa Sensations is an entirely different entity.

Does Zinus offer a warranty?

Yes. All Zinus products are backed by a 10-year warranty against material and manufacturer defects. They call their warranty the "Zinus handshake". Read more about the Zinus warranty here.

Does Zinus ship internationally?

No. Currently, Zinus ships only to the 48 contiguous United States.

Does Zinus ship to Hawaii?

No. Sorry, Hawaii and Alaska! But Zinus ships only to the contiguous 48 United States.

Does Zinus ship to Canada?

No. Zinus does not ship to Canada however some of their products are available at specific Canadian retailers.

How do I wash Zinus?

Zinus mattress covers are actually not washable. Removal of the cover could potentially change how your mattress works!

Can I pay for Zinus monthly?

Yes. Checkout and select monthly payments through Affirm to pay for your Zinus mattress purchase monthly.

Does Zinus come in soft?

Yes. Zinus mattresses come in a variety of firmnesses. For most mattresses, firm, medium, plush and memory foam are available.