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10 Canon FAQs From Our Experts
Canon is a multi-national corporation originally founded in Japan in the late 1930's. Canon sells products in a number of ways including on a global scale, through country specific websites and through authorized dealers located in various countries.
Canon's products include cameras for the novice to the pro, and printers, scanners and other office equipment for home based offices, small companies and more.
Does Canon have retail locations?
Canon's products can be purchased through the online store or at select Canon authorized dealers. Start your search for one near you here.
What is the shipping information for US customers at Canon?
Here is the shipping information for Canon:
Canon Domestic Shipping Information
| Type | Fee | Estimated Delivery Time |
|---|---|---|
| Standard | From $5.99 to $15.99 based on order total | 3-7 business days |
| Expedited | $11.99 to $24.99 based on order total | 2 business days |
| Express | $17.99 to $35.99 based on order total | Next business day |
Does Canon ship internationally?
Canon does ship internationally however, orders from outside of the United States, including orders that will go to US territories, must be made from the Canon Global website.
Does Canon have a ship to store option?
Canon can ship to an authorized retailer if there is one near you. You will need to provide identification at pick up. Some shipments to home addresses may require an authorized signature. This information will be explained in the confirmation email at the time of order.
What is the Canon return policy?
Canon allows returns provided that the customer has received a return merchandise authorization number prior to shipping an item back. After the RMA is issued, the customer will have 14 days to make the return or a new authorization code will have to be issued. Canon reserves the right to refuse to reissue this code or to refuse any return.
What methods of payment are accepted at Canon?
Canon accepts the following payment methods for US customers:
Canon Payment Methods
Does Canon offer financing?
Canon offers financing through Canon Financial Services. The company also allows for the leasing of cameras through that same service. For information, email at Leasing@CFS.Canon.com or call 1-800-220-8880.
Do I need to have an account with Canon to order?
No, but a Canon account can help make ordering products and accessories including ink for your printers even faster and easier. It only takes a few minutes to set up an account.
What type of product support does Canon offer?
In addition to repair services, Canon offers valuable resources that can help a customer not only diagnose a problem but repair it at home without having to pay for it. From software and upgrades to user manuals and easy to follow, how to videos, the Product Support page is a valuable resource for every customer to become familiar with. This page also has the portal to set up repairs if the problem is not something that can be fixed at home. Start here for more information or to schedule a repair.