10 Dollar Shave Club FAQs From Our Experts

Dollar Shave Club is a subscription based club where you choose the products that you want/need and how often you want them delivered. Items include all of the basics for shaving, from shave creams, butters and blades and also everything for overall grooming, including hair care items from shampoo to styling gels.

How does Dollar Shave Club work?

To get started with Dollar Shave Club you can either choose one of several premade "starter" sets or you can take a short quiz and get recommendations for the best products for your needs. Then you can choose your membership level including how often you want restock boxes to be sent to you. Every month you can choose to add or remove new products and you can always change items, hold shipments or cancel your entire subscription without hidden fees or hassles.

What is the Dollar Shave Club shipping policy?

Dollar Shave Club offers free shipping on all shipments that contain blades. Other packages have a flat rate shipping fee of $4 if they are under $18. The club does ship to PO Boxes as well as to military addresses.

Does Dollar Shave Club ship internationally?

At this time Dollar Shave Club ships to Canada, the UK and Australia with hopes of expanding to other countries in the near future.

What is the Dollar Shave Club return policy?

Dollar Shave Club cannot accept returned items however, the company has a 100% money back guarantee on every product. If you are not happy, contact customer service within 30 days and your money will be refunded.

Which payment methods are accepted by Dollar Shave Club?

In addition to Dollar Shave Club gift cards, these payment methods are accepted:

Dollar Shave Club Payment Methods

Does Dollar Shave Club offer a free trial?

No, there is no free trial option at Dollar Shave Club however there are trial size products that allow you to try out a few products to get an idea of what you like best. You can also buy a starter set and explore new products that way.

Does Dollar Shave Club have gift cards?

Dollar Shave Club has gift cards as well as gift sets. Some people even give both at the same time to the very lucky people in their lives.

How do you make changes to a shipment from Dollar Shave Club?

Anything that you want to add, subtract or delay can be done directly from the Dollar Shave Club account. Simply go to your account, choose the next shipment and then follow the steps to delay or hold a box, add items to it or anything else you would like to do. You can even cancel your membership directly from your account.

What is the Dollar Shave Club "Handsome Discount"?

The Handsome Discount is the way to save even more money at Dollar Shave Club. If you buy more, you save more. For instance if you buy 2 of an item you save more than if you only bought 1.

How do I contact Dollar Shave Club customer service?

Dollar Shave Club customer service can be reached with this form or by live chat on the website. They are also very responsive on the Dollar Shave Club Facebook page.