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11 ShopHQ FAQs From Our Experts
ShopHQ is a cable network retailer that demonstrates various items throughout the day allowing people to call in and make purchases. It is now easier to make purchases by going directly to the website and ordering without the hassle of waiting for a customer service rep to take your call. Items include jewelry from casual, costume jewelry to pricey, designer items, beauty tools and products, health and fitness, apparel, furniture and more.
ShopHQ Shipping Policy
| Type | Fee | Estimated Arrival | Exceptions and Special Information |
|---|---|---|---|
| Standard | Based on weight/determined at time of order | 7 business days | AK and HI add $2 per item |
| Express | Based on weight, add 10$ per item for jewelry/beauty and apparel, $15 per item for all other categories | 3 days | AK/HI add $15 per item/Not available to PO Boxes |
| Super Express | Based on weight, Add $15 per item for jewelry/beauty and apparel, $20 per item for others | 2 days | AK/HI add $20 per item. Not available to PO Boxes |
What is the ShopHQ dropship policy?
Items that are too large or heavy to be shipped will be dropshipped from the nearest available warehouse. Fees are based on weight and distance and determined at time of checkout. Deliveries may require advance scheduling and a signature may be required at the time of delivery. These shipments are not available in Alaska and Hawaii.
What is the ShopHQ return policy?
ShopHQ allows returns for 30 days after delivery. Items can be returned for refunds or exchanged.
ShopHQ Payment Methods
What is the ShopHQ card?
The ShopHQ card is a credit card specifically designed for the ShopHQ shoppers. New users will get a $10 credit with their first purchase. Special, 12 month financing is available for orders over $499. For terms and conditions and additional information or to apply call 1-888-681-2506 or go here.
What is the ShopHQ subscription service?
ShopHQ shoppers can sign up for delivery of their most frequently purchased items, setting up the timing and quantities of the deliveries. Changes can be made from the ShopHQ account at any time.