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15% Off For New Customers with Code SHOPNOW15

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11 ShopHQ FAQs From Our Experts

ShopHQ is a cable network retailer that demonstrates various items throughout the day allowing people to call in and make purchases. It is now easier to make purchases by going directly to the website and ordering without the hassle of waiting for a customer service rep to take your call. Items include jewelry from casual, costume jewelry to pricey, designer items, beauty tools and products, health and fitness, apparel, furniture and more.

What is ShopHQ?

ShopHQ is a broadcast retail channel that sells a wide range of products 24/7.

What is the ShopHQ shipping policy?

This is the ShopHQ shipping policy:

ShopHQ Shipping Policy

Type Fee Estimated Arrival Exceptions and Special Information
Standard Based on weight/determined at time of order 7 business days AK and HI add $2 per item
Express Based on weight, add 10$ per item for jewelry/beauty and apparel, $15 per item for all other categories 3 days AK/HI add $15 per item/Not available to PO Boxes
Super Express Based on weight, Add $15 per item for jewelry/beauty and apparel, $20 per item for others 2 days AK/HI add $20 per item. Not available to PO Boxes

What is the ShopHQ dropship policy?

Items that are too large or heavy to be shipped will be dropshipped from the nearest available warehouse. Fees are based on weight and distance and determined at time of checkout. Deliveries may require advance scheduling and a signature may be required at the time of delivery. These shipments are not available in Alaska and Hawaii.

Does ShopHQ ship internationally?

ShopHQ does not ship internationally.

What is the ShopHQ return policy?

ShopHQ allows returns for 30 days after delivery. Items can be returned for refunds or exchanged.

What methods of payment are accepted by ShopHQ?

These are the payment methods accepted by ShopHQ:

What is the ShopHQ card?

The ShopHQ card is a credit card specifically designed for the ShopHQ shoppers. New users will get a $10 credit with their first purchase. Special, 12 month financing is available for orders over $499. For terms and conditions and additional information or to apply call 1-888-681-2506 or go here.

Does ShopHQ have mobile apps?

ShopHQ does have mobile apps for both iOS and Android users.

What is the ShopHQ subscription service?

ShopHQ shoppers can sign up for delivery of their most frequently purchased items, setting up the timing and quantities of the deliveries. Changes can be made from the ShopHQ account at any time.

What is ShopHQ Value Pay?

Value Pay is the way to buy items from ShopHQ without having to pay for them in one transaction. With Value Pay you make a downpayment and then make small payments over time.

How do I contact someone at ShopHQ customer service?

ShopHQ customer service can be reached at 1-800-676-5523. Orders can be taken at 1-800-884-2212. For questions about the ShopHQ credit card, call 1-888-681-2506.