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12 Gander Outdoors FAQs From Our Experts
Gander Outdoors was formerly Gander Mountain. When that company filed for bankruptcy and restructuring, it was bought and the name was changed. Some underperforming stores were closed while others were changed and updated. Gander Outdoors sells a wide range of items from firearms to clothing for the most popular outdoor sports. You can shop the vast Gander Outdoor selection online!
Does Gander Outdoors have retail store locations?
Yes, there are Gander Outdoor retail store locations. Find one near you here.
What type of products will I find at Gander Outdoors?
You can shop by sport and by category at Gander Outdoors. Here are some of the products at Gander Outdoors:
What is the Gander Outdoors shipping information?
This is the Gander Outdoors shipping information for the contiguous US:
Gander Outdoors Shipping Information
|$5.99 for orders under $49 (Good Sam Members) or $99 for non-members/Free over those amonts
|3-7 business days
|2-5 business days
|2nd Day Air Express
|2 business days
|Next Day Air
|Next business day
Does Gander Outdoors ship internationally?
No. Gander Outdoors does not ship internationally at this time.
What is the returns policy at Gander Outdoors?
Gander Outdoors allows free returns on all clothing and footwear for 90 days. Items must be unworn and prior authorization is needed. Call customer service at 1-888-542-6337 to receive a pre-paid label. All other returns should also be authorized before being returned by mail. Items purchased in store must be returned to the store they were purchased in and restrictions can apply.
What payment methods does Gander Outdoors accept?
Here are the accepted payment methods at Gander Outdoors:
Does Gander Outdoors have a rewards program?
The membership program "Good Sam" is not specifically Gander Outdoors' but there are many benefits to joining. Memberships are available for 1-3 years and provide discounts at Gander Outdoors as well as other merchants and services.
Can I cancel a Gander Outdoors order?
Once a Gander Outdoors order has been received and processed it cannot be canceled or changed.
What is the Gander Outdoors price match policy?
If a customer finds a better price at a Gander Outdoors competitor it can be sent in, verified and then matched and in some cases, will be beaten.
What is the policy for buying guns online at Gander Outdoors?
Gander Outdoors will ship any gun that is purchased online to a local retailer or if a Gander Outdoors retail store is not within a reasonable distance, to an authorized FFL gun dealer. Once the gun arrives at the location all appropriate documentation and forms will be filled out and filed and the gun will be released to the rightful owner.
Are there Gander Outdoors gift cards?
Yes, there are both traditional and digital Gander Outdoors gift cards.
How do I reach someone at Gander Outdoors customer service?
Gander Outdoors customer service can be reached via live chat on the website as well as by phone at 1-888-542-6337 from 8 am to 11 pm (EST). Gander Outdoors can also be reached via social media accounts and typically answers messages within the day.