​How UrbanStems Works

Sending someone flowers is one of the very best ways to show that person that you care. But you don’t always have time to visit a florist and select a bouquet in person. That’s why online flower delivery services like UrbanStems can be so useful.


Maybe you’re interested in using the company to send flowers to someone but you’re not sure where to get started. If so, you’re in the right place.


Below, we’ve put together a step-by-step guide to show you exactly how UrbanStems works. Let’s get started.


1. Choose Your Product

The first thing you need to do is visit UrbanStems’ website and pick out the product that you want. The company has a wide selection of flowers, bouquets, plants, dried products, and gifts. 


You can even sign up for a subscription if you want to keep receiving flowers at regular intervals. These cost between $55 and $105 per delivery and you get to choose how often you receive them.


For the purposes of this guide, we selected The Beverly from UrbanStems’ new Summer Collection.


2. Add to Cart and Click Checkout

This next step is very straightforward. Simply add whatever item you’ve selected to your cart. Then click on the big blue “Checkout” button towards the bottom of your screen. Once you do that, you’ll have the option to either sign into an UrbanStems account or continue the checkout process as a guest.


3. Input the Requested Info and Select Your Delivery Date

Now you’re ready to provide UrbanStems with the delivery information of the person that you’re sending the flowers to. Once you fill that out, the company will also give you the ability to select whatever delivery date you want.


You also have the option of telling UrbanStems why you’re sending the flowers (i.e., a birthday, anniversary, or just because). However, it doesn’t appear that your selection here impacts the flowers that your loved one ultimately receives in any way.


4. Personalize Your Gift

At this point in the ordering process, the company lets you personalize what you’re buying. You can do that by adding supplementary gifts to the bouquet that you’ve ordered, such as candles or chocolates. 


And, of course, UrbanStems allows you to send a personalized message with your gift. You’ll get to select that message at this stage of the buying process.


One thing to note here is that UrbanStems doesn’t offer refunds, regardless of whether you personalize what you’re sending or not. However, the company will send out a replacement product if the original shipment is damaged.


5. Input Payment Information and Complete the Order

This is the last step in the ordering process. It’s another straightforward one. All that you need to do is input your payment information, review all of the data that you’ve entered to ensure it’s correct, and then finalize your order.


To save money on your order, use an UrbanStems coupon:

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15% Off
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Subscriptions not included
*Exclusive* 15% Off plants, fresh and dried arrangements
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No Promo Code Needed. Click "Get Offer" To Activate This Deal. Exclusions May Apply
Urban Stems Unique Floral Arrangements sourced from Sustainable Farms
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One of the great things about UrbanStems is that the company offers free shipping on all orders over $95 (with a few minor exclusions). Many of UrbanStems’’ bouquets will qualify for this. But if yours is a bit under $95, you can add a supplementary gift to reach the threshold.