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13 Apollo Box FAQs From Our Experts

Apollo Box is an e-commerce platform that allows customers to discover, share, and collect the trendiest and most creative products in the world. A believer in the idea shopping should be fun, they act as a personal shopper where the goal is to find fun, creative and unique products. Apollo Box works with small vendors worldwide and shares their products and spreads their stories. With their help, shoppers do not have to spend hours searching for the perfect stuff for themselves, their friends, or their family. Apollo Bo even created an AR shopping platform where it is possible to engage and play with a virtual three-dimensional model of the products before purchasing them.

What does Apollo Box sell?

Here are the products sold at Apollo Box.

What is Apollo Box?

Apollo Box is a platform that aims to discover, collect, and share unique and trendy products from all over the world. It acts as a personal shopper so you do not need to spend hours looking for the coolest top. The Apollo Box team sources creative products from all over the world to not only offer choices of excellent quality but also ones that are reasonably priced.

What sets Apollo Box apart?

Apollo Box believes that shopping should be fun and discovering creative, wonderfully unique products should be celebrated. This is why they have created a platform complete with an innovative augmented reality technology where buyers can pay and engage with the products in their 3D model form before they make the purchase. With gifts that stand out, Apollo Box aims to provide customers with products that will have a lasting impression.

What is the Apollo Box Surprise Box?

The Apollo Box Surprise Box is a special box put together based on your wants and preferences. To sign up for the box, you just need to fill out a survey meant to get an idea of who you are. Apollo Box then curates a box of goods for you, putting together unique products tailored to fit your tastes and your lifestyle. This box will then be delivered straight to your doorstep monthly or quarterly, depending on the subscription plan you select.

Who is Apollo Box for?

Apollo Box is perfect for shoppers who want to enjoy a fun shopping experience while relishing the prospect of discovering and purchasing unique, creative products sourced from different vendors from all over the world. With programs such as the Surprise Box where buyers get to receive a mystery box with items curated to fit their preferences, Apollo Box certainly makes shopping a more exciting, contemporary experience.

What forms of payment does Apollo Box accept?

Here are the payment methods accepted at Apollo Box.

Payment Methods Accepted at Apollo Box

To where does Apollo Box ship?

As of the moment, Apollo Box is only able to ship orders to the United States and Canada. However, their team is currently working on their international shipping in the hopes of making their products accessible to buyers from around the world.

What are the benefits of the Apollo Box membership program?

Becoming a part of the Apollo Box membership program means getting free shipping for every order shipped to the United States. Membership means automatically qualifying for the Apollo Box rewards program and allows you access to the fun community of individuals who are as passionate as you are when it comes to discovering and collecting unique, creative items. Most importantly, you get access to discounts that are exclusive for members only where you can save even more money in the process. If you want to learn more about the benefitsof becoming an Apollo Box Member, click here.

Does Apollo Box have a rewards program?

Apollo Box has a rewards program called Apollo Rewards where you get aid for collecting one-of-a-kind items, unique gifts, and cool gadgets. This customer loyalty program allows customers t earn points through shopping and participating in activities both at the Apollo Box app and website. Points earned through the program can be redeemed for any qualified Apollo Box purchase. To learn more about the program, visit here.

Does Apollo Box have an app?

Yes, Apollo Box has an app available in Google Play and iTunes. Now, discovering, collecting, and sharing amazing hand-picked products from all over the world is made even more accessible.

What are the Apollo Box return and refund policy?

For defective or damaged item, it is advised to report the problem along with a photo of the issue within 48 hours of receipt in order for the refund or free return claim to be honored.

Returns are accepted as long as it is within 14 calendar days from the date of delivery. Exchanges are accepted within 30 calendar days from the package’s delivery date. Just email your order details to to start the return or exchange process. Returned items must be new, unused, and still in their original packaging. Labels, tags, and booklets must still be attached.

More information on Apollo Box’s return and refund policy is found here.

What are the Apollo Box shipping and delivery options?

Here are the shipping and delivery options at Apollo Box.

Shipping Costs and Delivery Time at Apollo Box

Country Shipping Option Shipping Cost Delivery Time
US Standard Shipping Free 3-9 business days
US Priority Shipping $7.50 1 week or less
Canada and other countries Standard Shipping $3.50 1 to 3 weeks

How can I contact Apollo Box customer service?

If you need to get in touch with Apollo Box customer service, you can reach them via email at

You may also reach their customer support line at 415-255-5839.

They are open Monday- Friday 10am to 5pm PST.

If you wish to reach them by mail, you can write to them at the following address:

2900 Lakeside Dr STE 100

Santa Clara, California

United States 95054