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10 DiamondCBD FAQs From Our Experts

Created in 2015, Diamond CBD is a Florida-based company that sells a wide range of CBD products. Products include edibles, topical ointments and more. Bath and body and pet care items can be found at Diamond CBD as well. Diamond CBD offers a subscription service so that customers never run out of their favorite and most trusted products.

🙋What is Diamond CBD?

Diamond CBD is a company that sells CBD and hemp based products of all types. Diamond CBD products include those for health and wellness, bath, and beauty products.

📪What is the Diamond CBD US shipping policy?

Diamond CBD offers free standard shipping on all orders over $100. Orders below that amount or orders requesting expedited shipping are charged based on order amount. Subscription boxes are shipped free.

🌍Does Diamond CBD ship internationally?

No, Diamond CBD does not ship internationally at this time.

📦What is the Diamond CBD return policy?

Diamond CBD allows returns for most unopened products for 15 days after delivery. There are no returns on vaping products of any kind. All return requests are started by going to your account and clicking on order history.

💵Which payment methods are accepted by Diamond CBD?

Products purchased through Diamond CBD online can be paid for in a variety of ways. Diamond CBD accepts the following payment methods:

📆Does Diamond CBD offer subscriptions?

Diamond CBD has three subscription plans that allow you to choose your favorite products and have them delivered to your home at pre-determined intervals. Shipping is free for all Diamond CBD subscription orders.

🎁Does Diamond CBD have a rewards program?

Diamond CBD does have a rewards program. It is free to join and can be done from the customer's account. There are three levels of the rewards program: Silver, Gold and Diamond. Silver level members earn 10 points for every dollar spent while Diamond members will earn $20. Double points events and other promotions are frequently held throughout the year.

💻Is an account necessary to order from Diamond CBD?

You will need to create an account to order a subscription box. An account is also how Diamond CBD return requests are made in addition to making future orders easier and faster.

🔥Does Diamond CBD offer any discounts or special savings?

Diamond CBD does offer a number of ways to save on online purchases. Subscribing for regular shipments of favorite products saves money and includes free shipping. Joining the newsletter or buying in bundles can also provide savings. Additional coupon codes can be found at CouponCause.com.

📞How do I contact Diamond CBD customer service?

Diamond CBD customer service can be reached by chat on the website, by email at Support@diamondcbd.com or by phone at 1-305-1194. Customer service hours are Monday through Friday, 9 am to 6pm (EST).