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10 flydubai FAQs From Our Experts

flydubai started flying passengers in 2009. Since that first flight, there have been well over 70 million passengers flying to nearly 100 destinations including routes that other airlines do not travel to on a regular basis. In addition to travel, flydubai helps people arrange for rental cars and hotels at their destination.

What is the flydubai refund policy?

flydubai does not offer cash refunds. Travel vouchers are used to complete refunds. Contact flydubai customer service to start your refund.

Does flydubai have a mobile app?

flydubai does have a mobile app which can be used to book flights, check departure times and get updates on flights. The app is free to download and is available for iPhone/iPod users as well as for Android devices.

Does flydubai offer any discounts or other ways to save?

flydubai does have offers listed on the website which change frequently. Signing up for the flydubai newsletter will allow you to learn about special offers and events. Additional savings may also be found at CouponCause.

Does flydubai offer additional services?

flydubai does have the option to book hotels and rental cars at the same time as booking your flight.

Can flydubai accommodate special needs such as wheelchairs or other devices?

flydubai suggests calling the airports directly to make arrangements for special needs. While every effort will be made there is no guarantee that every request can be met.

How do I contact flydubai customer service?

flydubai customer service can be contacted by this form or by phone at 971 600 54 44 45.

What is flydubai?

flydubai is a service that lets you book flights, rent hotels and cars and book full holidays from one of Dubai's top airlines.

What are the options with flydubai?

flydubai offers Business and Economy class flights.

Which payment methods are accepted by flydubai?

flydubai accepts the following payment methods from most customers. Please note the restrictions or special information with some of the payment types. Additional fees may apply when using select methods.

How is a flight canceled or changed with flydubai?

Most flydubai flights can be canceled or changed through the online account or by accessing the customer care center. Restrictions on cancelations do apply and some flights will have limitations.