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10 Monoprice FAQs From Our Experts
Monoprice was established in 2002 with the intention of providing quality electronic goods to home and business consumers at affordable prices. In addition to the generic brands that the company sells, Monoprice offers some branded items as well. Shop Monoprice easily online!
Does Monoprice have retail locations?
Monoprice has a single store with limited available items. Customers can order from the website and pick the items up at the store if they would like.
What is the shipping information for Monoprice?
This is the shipping information for Monoprice customers in the US:
Monoprice Domestic Shipping Information
| Type | Fee | Estimated time of arrival |
|---|---|---|
| Carrier and type determined at time of order | Varies, based on size and weight of order | Varies by location |
Does Monoprice ship internationally?
Monoprice does ship internationally to select countries. Charges, carriers and estimated time of delivery will vary by country and may include duties, taxes and other fees.
What is the Monoprice return policy?
Monoprice will accept Monoprice branded items for 30 days from the delivery date. Any item that is not the Monoprice brand will be subject to a 14 day return policy. Items that are damaged should be reported within 2 days of the delivery date. All returns must have a Return Merchandise Authorization number and all items must be returned within 30 days of receiving this number.
What methods of payment are accepted by Monoprice?
These are the payment methods accepted by Monoprice for US customers:
Monoprice Payment Methods
Does Monoprice offer warranties on the items they sell?
Every item that is covered by a warranty at Monoprice will have those details listed in its description. Warranty periods, coverages and limitations will vary for each item.
Does Monoprice have discounts of any kind?
You can find discounts on the Monoprice website. These discounts, ranging from sale prices, bonus prices and free shipping, change frequently. New customers who sign up for the newsletter may also receive discounts, one time only discount codes, as well as information about sales and special events.
Do you have to have an account to shop at Monoprice?
An account is not necessary for shopping at Monoprice but establishing one can help keep track of delivery dates for returns and warranty service as well as letting you keep a wish list of items that you would like to have.
How do I reach someone at Monoprice customer service?
Monoprice customer service can be reached by online chat on the website, in person at the retail store located in California or by phone at the following numbers: locally 1-909-989-6887 or toll free at 1-877-271-2592, Monday through Friday, 6 am to 6 pm (PST). Customer service can also be reached by fax at 909-989-0078.