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12 NFL Shop FAQs From Our Experts

The NFL Shop is an online only retailer that specializes in game day gear for all of your favorite NFL teams. The shop has jerseys, hats and collectibles with items available for every member of the family. Extended sizes are available for most of the most popular items. Additional items for special events including breast cancer awareness jerseys and gear are also available.

What are some of the products at NFL Shop?

Here are the products at NFL Shop:

What is the NFL Shop shipping information for US customers?

Here is the NFL Shop shipping information:

NFL Shop Shipping Information

Type Estimated Delivery Time Restrictions and Special Information
Standard 3-7 business days (Contiguous US) 7-14 days to AK/HI and PO Boxes. Delivery to APO/FPO and US territories can take up to 4 weeks
2 Day 2 business days Only available to the contiguous US
3 Day 3 business days Only available to the contiguous US
Next Day By the next business day Only available to the contiguous US

Does NFL Shop ship internationally?

NFL Shop does ship internationally. Prices for shipping and additional considerations may vary by country.

What is the NFL Shop returns policy?

NFL Shop will accept unworn or unused items for returns for 90 days after purchase for a full refund. After 90 days, items will not be accepted for return and will be instead donated. No refunds will be given for those returns. To start a return, click here.

Does NFL Shop accept international returns?

Yes, NFL Shop does accept international returns. International customers should choose their own carrier and ship the items they would like returned, prepaid.

What payment methods does NFL Shop accept?

These are the payment methods accepted by NFL Shop:

Are there NFL Shop gift cards?

NFL Shop has eCertificates available in amounts ranging from $10 to $500.

Is there a NFL Shop rewards program?

NFL Shop has a program called FanCash which is a credit that is used as an automatic discount on your next purchase. There are restrictions and time limits to the FanCash that you have accumulated.

Does NFL Shop have any discount programs?

NFL Shop provides a 15% discount to active duty and retired veterans of the US Military as well as to First Responders.

Does NFL Shop do bulk or group sales?

NFL Shop does do bulk/group sales for corporate and other events.

Does the NFL Shop have size charts available?

Every item on the NFL Shop website has the appropriate size chart right beside it. Click on the tape measure icon and compare sizes. Additional sizes including extended sizes are available for many of the top selling products.

How do I reach someone at NFL Shop customer service?

Customer service members at NFL Shop are called the Fan Services Team. Chat with a team member 24/7 on the website or call them at 1-855-288-8842 in the US. The number is 1-904-685-7844 for customers outside of the US.