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10 ZAGG FAQs From Our Experts
ZAGG is a tech company that encompasses a number of brands including Mophie and others. The majority of the products sold by ZAGG are meant to help people to stay connected and keep devices safe and effective, no matter where they are and no matter what they are doing. Tablet keyboards including flexible keyboards, screen protectors and charging phone cases are just a small sample of what ZAGG has to offer.
Does ZAGG have retail locations?
ZAGG has both retail stores and authorized retailers. To find a location near you, search here.
What is the ZAGG shipping policy for US customers?
This is the ZAGG shipping policy for US customers:
ZAGG Shipping Policy (US)
| Type | Fee | Estimated Arrival |
|---|---|---|
| Standard | Free | 5-10 business days |
| Ground | $11.99 | 2-5 business days |
Does ZAGG ship internationally?
ZAGG ships internationally to a number of countries. All fees which may include additional taxes, import fees and others are the responsibility of the customer and will vary by the country of destination.
What is the ZAGG return policy?
Zagg allows returns for 30 days after purchase. Customers can request a return as well as submit warranty claims from their ZAGG account online.
ZAGG Payment Methods
Are the items at ZAGG covered by a warranty?
All warranties will vary by the item and will be spelled out in the documentation within the packaging. If you have purchased your item online, you do not need to register it because the order number you are given can be used for all warranty claims as well as for returns. If you have purchased your item in stores, you will need to register it within your account.
Can you cancel a ZAGG order once it has been submitted?
ZAGG allows cancelations to orders only if it has not been started in the fulfillment center. Once items are pulled and made ready for shipping, the order cannot be canceled or changed in any way.
Does ZAGG have any special offers or discounts?
ZAGG has a dedicated web page for savings which can be found here. You can also find more savings and discount codes at CouponCause.
How will I know if ZAGG carries the item I need for my device?
ZAGG has a number of products with items that are compatible with the iPhone from 5/5S to the 11 Pro Max as well as several Google and Galaxy devices.
How do I contact someone at ZAGG customer service?
ZAGG customer service can be reached by live chat on the website, through this form or by phone at 1-800-700-9244. Customer service hours are Monday through Friday, 9 am to 9 pm and Saturday from 9 am to 2 pm (EST).