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Curious about your DNA? 23andMe offers a unique solution to discovering more about where you came from and a chance to learn more about the genes and DNA that make you, you!

Using a saliva sample that customer provide via mail, 23andMe can give you a breakdown of where your ancestors come from and what sort of traits your genes hold.

11 23andMe FAQs From Our Experts

How do I order 23andMe?

Select between the Ancestry Service ($99) or the Health + Ancestry Service ($199) and complete purchase. Follow instructions provided by 23andMe to return a saliva sample for analysis.

Does 23andMe ever go on sale?

Yes, occasionally. We recommend checking our 23andMe coupons to stay updated on 23andMe sales.

Does 23andMe have a customer service phone number?

Yes. Call 23andMe at 1 (800) 239-5230.

Does 23andMe give refunds?

Yes. 23andMe offers refunds for test kits that have not yet been processed by the laboratory. For more information on the 23andMe refund policy, click here.

Does 23andMe really work?

Yes! 23andMe ancestry and health testing really works and has helped over 1 million people learn more about themselves.

Does 23andMe ship internationally?

Yes. 23andMe will ship to many countries outside the United States. Please refer to the 23andMe international shipping section for more information.

What does 23andMe cost?

The basic Ancestry Service from 23andMe costs $99. The more advanced Health + Ancestry Service costs $199.

What does 23andMe do?

23andMe uses a saliva sample to explore your DNA. Through their testing, 23andMe can tell you about your ancestry, traits and certain health conditions! Visit 23andMe service options for more info.

What does 23andMe test for?

23andMe can test for genetic health risks, wellness, carrier status, traits and ancestry. For more information on what 23andMe tests for, click here.

Where is 23andMe located?

23andMe is headquartered in Mountain View, California.

Does 23andMe accept PayPal?

Yes. You can complete your 23andMe purchase with a PayPal account. All major credit cards are also accepted.