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13 Academy Sports + Outdoors FAQs From Our Experts
Shop quality deals and products at Academy Sports + Outdoors. Everything you need to get your game right for next season can be found at Academy Sports + Outdoors. Academy Sports + Outdoors is known for offering the best brands in sporting goods at incredibly reasonable prices. A premier retailer for outdoor and lifestyle products, their broad assortment of fishing, camping, and hunting equipment and gear is ideal for every sports and outdoor enthusiast.
What products does Academy Sports + Outdoors offer?
Here are the products offered at Academy Sports + Outdoors.
Academy Sports + Outdoors Products
Is there a number I can call to reach Academy Sports + Outdoors customer service?
Yes. Just call 1 (888) 922- 2336 to reach customer service. You may also contact them via the Chat Now option on their website.
What payment methods are accepted at Academy Sports + Outdoors?
Here are the payment methods that Academy Sports + Outdoors accept.
Academy Sports + Outdoors Accepted Payment Methods
What shipping options does Academy Sports + Outdoors offer?
Here are the shipping options offered at Academy Sports + Outdoors
Academy Sports + Outdoors Shipping Options
| Shipping Option | Coverage | Delivery Time |
|---|---|---|
| Standard Ground | 48 Contiguous States | 3-5 Business Days |
| US Postal Service | Military FPO/APO Addresses | 4-6 Weeks |
| US Postal Service/Smart Post | 48 Contiguous States, PO Box Addresses | 3-10 Business Days |
| Bulk Shipping | Depends on service availability | 7-14 Business Days |
| 2-Day Express | 48 Contiguous States | 2 Business Days |
| Priority Overnight | 48 Contiguous States | 1 Business Day |
Does Academy Sports + Outdoors offer free shipping?
Free shipping may be offered to most orders over $25. Shipping costs are generally calculated based on the product’s destination along with its size and overall weight,
Does Academy Sports + Outdoors accept returns?
Yes. You can return your merchandise via the Academy Sports + Outdoors store or through a parcel carrier. Your packing slip will serve as your receipt and once the merchandise is returned, you will be refunded for the total purchase price minus applicable shipping charges. Click here for more details or here for a step by step instruction on how to return an item. If you are returning the merchandise via mail or parcel carrier, have it addressed to:
Academy Returns Center
6049 Fulton Industrial Blvd
Suit C
Dock 31 & 32
Atlanta, GA 30336
Does Academy Sports + Outdoors offer refunds?
Yes. Refunds are provided for the purchase price of any returned merchandise minus the shipping charges and are credited back to the original mode of payment used when making the purchase. Shipping charges will only be credited for damaged or defective merchandise or other errors to the orders.
Does Academy Sports + Outdoors offer price adjustments?
Yes. If you have purchased an item that gets offered at a lower price within 14 days from your purchase date, the product may be eligible for a price adjustment. Just present the packing slip or original receipt to get the adjustment. Clearance sale materials, however, are not eligible for price adjustment.
How long do I have to return an Academy Sports + Outdoors product?
Merchandise purchased at a physical store or the online store can be returned without any time restrictions provided that the item is still resalable and there is a packing slip or purchase receipt.
Will Academy Sports + Outdoors match a competitor price?
Yes. If you can find a lower price for your purchased product online or in print by a local retailer, all you need to do is show the ad to Academy Sports + Outdoors and they will beat it by 5%. More details on how to take advantage of this offer ar here.
Can I track my Academy Sports + Outdoors shipment?
To track your package, just go to My Orders if you are a registered customer. When tracking as a guest, you’ll need to have on hand your tracking number, which should be included in the shipping information email sent to you. You’ll also need to provide your shipping zip code.
Can I still make a return without my Academy Sports + Outdoors receipt?
Yes. Academy Sports + Outdoors will try to verify the purchase
and issue refund on the form of payment the purchase was made. If the purchase
cannot be verified, a merchandise credit will still be issued to you for the
lowest price at which th item sold in the past 90 days. An exchange for the same merchandise
may be offered too. Also, without a receipt, customers must present a valid
government-issued ID.
Can I cancel or modify an existing Academy Sports + Outdoors order?
Orders are processed as soon as they are placed so they can no longer be altered or modified. However, depending on order status, it may be canceled. For order cancelations, there is no option to cancel an individual item only. The entire order will be canceled instead. Click here for more information.