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14 Alex and Ani FAQs From Our Experts

Buy jewelry from ALEX AND ANI and rest assured that you will not only be getting a unique, expressive piece. But you will also be making an active difference in the life of someone in need!


Customers can buy bracelets, earrings, charms, rings and more at ALEX AND ANI. You can even find some home goods and accessories like candles and bags! ALEX AND ANI has partnered with a handful of charitable organizations to drive donations through cause-specific designs and events.

Does Alex and Ani have a daughter-in-law bracelet?

Currently, ALEX AND ANI do not have a daughter-in-law bracelet. They do offer a couple different bracelets dedicated to daughters, which would be just as acceptable!

Can I pickup my online order in-store at Alex and Ani?

No. Orders made online at ALEX AND ANI will be shipped to the address you provide. Orders made online must also be returned via the specified carrier.

Can I return my purchase in-store?

No. Purchases made online at ALEX AND ANI can not be returned in store. Please follow the product return instructions provided by ALEX AND ANI to begin a return via mail.

Does Alex and Ani accept returns?

Yes. ALEX AND ANI will accept returns on products within 30 days of the date of purchase or delivery. Item must have UPC tag and packaging. Online orders must be returned via mail and in-store purchases must be returned in-store.

Does Alex and Ani fade?

ALEX AND ANI jewelry is made from recycled materials from around the world so it is possible that your piece fades or oxidizes. They provide useful information on taking care of your item at their Product Care page!

Does Alex and Ani have a customer service phone number?

Yes. Customers who wish to reach the ALEX AND ANI service department can call (800) 725-7822.

Does Alex and Ani have any physical locations?

Yes. ALEX AND ANI does have physical locations in the United States and abroad. Find ALEX AND ANI in 89 locations across the US and in countries like Canada, Panama, Costa Rica, the UK and more!

Does Alex and Ani offer a warranty?

Yes. The ALEX AND ANI warranty covers purchases with manufacturer defects for up to 1 year after the purchase is made. Visit the ALEX AND ANI warranty for more information.

Does Alex and Ani sell on Amazon?

Yes. It is possible to find ALEX AND ANI products on Amazon. However, you can only shop the full collection at their home site!

Does Alex and Ani ship internationally?

No. Currently, ALEX AND ANI will only ship to the United States and to Canada. However, international customers can visit one of the many ALEX AND ANI stores around the globe!

Does Alex and Ani tarnish?

ALEX AND ANI jewelry are made from materials that have been recycled so it's possible your product shows signs of wear eventually. Adhere to the ALEX AND ANI product care guidelines to make sure your piece maintains!

What are the Alex and Ani payment options?

ALEX AND ANI accepts major credit cards including MasterCard, Discover, American Express and Visa. ALEX AND ANI also does accept PayPal as payment.

Where is Alex and Ani located?

ALEX AND ANI has storefronts all around the globe! You can find the nearest ALEX AND ANI store in your part of the world using the store locator online.

What sets Alex and Ani apart?

The philanthropic aspect of ALEX AND ANI is truly what sets it apart. Designs are often driven by real world issues and they regularly feature in-store and online events around specific causes. Additionally, ALEX AND ANI uses recycled material for their jewelry!