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13 Allbeauty FAQs From Our Experts

Big brand beauty products and fragrances at prices you’ll love await you at Allbeauty. Launched in 2004, Allbeauty has over 14,500 lines in stock and new lines are continuously added. Allbeauty is trusted by over 2 million customers worldwide and is known for an all-inclusive pricing system and generous shipping offers. A one-stop-shop for 100% genuine products, you can trust that the quality of the items being shipped to you is guaranteed.

What sets Allbeauty apart?

Established in 2004, Allbeauty has over 2.7 million customers worldwide that trust and use their products regularly. With a wide variety of items that are consistently updated, Allbeauty is your one-stop-shop for anything beauty, cosmetic, and fragrance-related. They even offer free shipping for qualified orders.

What payment methods does Allbeauty accept?

Here are the payment methods accepted at Allbeauty.

Do I have to register to place an order at Allbeauty?

Allbeauty recommends registering with them before placing an order online. However, there may be customers that do not have an email address set up. In this case, they have the option to place an order via phone for a total of up to $60. Contact Allbeauty for more information.

Are there restrictions to the types of Allbeauty products I can order?

Due to regulations on international aviation, there may be certain beauty products that are considered too hazardous to be shipped by air. This includes perfumes, nail varnish, aftershaves, and aerosols.

As a result, Allbeauty may not be able to deliver all of their products to every destination.

How long does it take to receive my Allbeauty order?

During busy times, it could take 2-3 business days for products to be dispatched. The majority of Allbeauty orders are received within 2-3 business days after they are shipped. Depending on the shipping method available to your location, it may take up to 20 business days to deliver your order.

Allbeauty Delivery Times

Order Type Delivery Time
Majority of Allbeauty orders 2-3 Business Days
Royal Mail Tracked Delivery 8 Business Days
Western Europe Orders 12 Business Days
Rest of the World Orders 20 Business Days

Does Allbeauty offer free shipping?

Yes! For US orders shipped via Priority Tracked (USPS), shipping is free provided that the order total is $25 or over. Orders less than $25 are shipped for $2.95. It could take 4-6 business days for US orders to be delivered after they have been dispatched.

Does Allbeauty ship internationally?

Yes. Allbeauty will ship to anywhere in the world. Free delivery is available, provided that your order qualifies for the minimum amount. Just select your specific country on the delivery page to find out how to qualify and to see what other shipping options are available. Note that free shipping may not be available for large orders or those that contain heavy items.

Does Allbeauty charge sales tax?

Orders being dispatched within the European Union will have taxes prepaid by Allbeauty. However, the company does not have any control over fees and taxes on packages being sent outside of the EU. You may contact your local customs office for possible charges you may have to cover before placing the order.

Can I track my Allbeauty order?

If you use one of Allbeauty’s tracked delivery services, an email will be sent automatically to you upon dispatch. The email will contain your tracking number. Just follow the instructions to keep track of the whereabouts of your order as it is being delivered to you.

What is Allbeauty’s return policy?

Allbeauty offers a 60-day no questions asked guarantee on all products purchased at the website. Return the unopened products within 60 days from receipt to be refunded the price you paid for the items. Note that postage fees are non-refundable. For safety and hygiene reasons, cosmetics and grooming products that have been removed from their original wrapping or show indications that they have been used will not be eligible for exchange or refund. The only exception is when they are damaged or faulty. Returns must be addressed to:


Allbeauty Fulfillment Services

Unit 4

Kingsbury Business Park

Kingsbury Road

Minworth

B76 9DL

What is Allbeauty’s policy on damaged, unsatisfactory quality, faulty, or incorrect items?

For poor quality, damaged, incorrect or faulty items, a full refund will be offered along with postage within 30 days of receipt. You may also request a replacement. Beyond 30 days, but within 6 months of receipt, a replacement or a full refund, if replacement is not available, will be offered. After 6 months, it would be the customer’s responsibility to prove that the goods were faulty. A partial or full refund may be offered, depending on the circumstances.

What is Allbeauty’s cancelation policy?

You can cancel your order up to 14 days from receiving your order. If you made a mistake placing your order, contact customer care as soon as possible at info@allbeauty.com or +44 (0144)-668-8111. Note that Allbeauty processes and ships orders quickly so there is only a limited time to modify orders before they are shipped out. If the order has already left the warehouse, Allbeauty will refund it in full along with package and postage fees, provided that you have informed them of your intent to cancel within 14 days of receiving it.

How do I get in touch with Allbeauty customer service?

You can get in touch with Allbeauty customer service via email at info@allbeauty.com. You may also reach them by phone at +44 (0144)-668-8111. You may use the Contact Form via their contact page.