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12 Allen Edmonds FAQs From Our Experts

Launched in 1922, Allen Edmonds is one of the premier men's shoe stores in the US. Still based in Wisconsin, the upscale shoe maker uses a lengthy, handcrafting process and uses only premium leathers to create every pair of shoes that it sells. In addition to retail locations, the website is able to bring these fine shoes to more and more people, even international customers.


In addition to shoes of every style, Allen Edmonds also sells men's apparel and accessories.

Are there Allen Edmonds retail stores?

Yes. There are a number of Allen Edmonds retail stores. You can find a store near you by searching here.

What is the Allen Edmonds Domestic shipping policy?

Allen Edmonds does not ship to PO Boxes. This is the Allen Edmonds domestic shipping info:

Allen Edmonds Domestic Shipping Policy

Type Estimated Arrival Fee
Standard/Ground 3-7 business days $8.95 or free for orders over $75
Expedited 2 business days $14.95
Rush Next business day $24.95

Does Allen Edmonds ship internationally?

Allen Edmonds does ship internationally to select countries using a third party service. All shipping costs including additional fees upon entry to the country of destination will vary by location and are the responsibility of the customer.

What is the Allen Edmonds return policy?

Allen Edmonds accepts unworn or unused items for return for up to 90 days. Items bought online can be returned to local stores or can be returned by mail. Shipping fees are non refundable. Custom orders cannot be returned unless they are defective in some way. A $25 restocking fee will be incurred upon return.

What is the Allen Edmonds international return policy?

International customers can return new/unused items for 90 days to Allen Edmonds. The package and all accompanying paperwork should be marked "US Goods Returned". Shipping fees are nonrefundable. Any import fees, duties or additional fees can be refunded by the appropriate government agency of the country that collected them. It is the responsibility of the customer to obtain these refunds.

Does Allen Edmonds have a ship to store program?

Allen Edmonds will ship your items to a store of your choice if you select that option at checkout. You will receive an email and pick up instructions when the order has arrived and is ready for pick up.

Can you cancel or change an order once it is submitted to Allen Edmonds?

Allen Edmonds does not allow any modifications in orders once they have been submitted.

What methods of payment are accepted by Allen Edmonds?

Allen Edmonds accepts the following payment methods for online customers in the US:

Does Allen Edmonds have gift cards?

Allen Edmonds does have a traditional plastic gift card that can be purchased in any amount over $10.00. Gift cards can be used in stores or online.

Does Allen Edmonds have any special offers or discounts?

Allen Edmonds offers a 15% discount for students, veterans and active military personnel. Additional special offers including free shipping for select orders and more can be found at the top of the home page on the website. You can also find savings and coupon codes for Allen Edmonds at CouponCause.

What does "become a collector" mean on Allen Edmonds?

Allen Edmonds Collectors get special discounts, invitations to special events and the first look at new shoe collections. To become a Collector simply create an Allen Edmonds account. New members will get 15% off their first purchase.

How do I contact someone at Allen Edmonds customer service?

Allen Edmonds customer service can be reached by live chat on the website. The link will show you how long your wait time will be before you even start. You can also call 1-877-817-7615.