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12 Atom Tickets FAQs From Our Experts

Atom Tickets is the easiest and fastest way to get movie tickets, even to the hottest releases, in participating theaters near you. In addition to allowing you to buy tickets online, the service also allows you to pre-order your concession stand favorites, skip past the long lines and get to your seats in record time. Atom Tickets has apps on both iOS and Android, adding to the convenience!

What is Atom Tickets?

Atom Tickets is a service that helps you get tickets to new release movies before they are sold out. You can pre-order your snacks and skip all of the lines, head to your seats and be ready to go before the trailers even start playing.

How does Atom Tickets work?

Atom Tickets charges a small fee to its customers for the service. Pick the theater, movie and time you want to go and then make your purchase. If you are a member of Atom Rewards your purchases will help go toward getting you to your next reward. You can access Atom Tickets and your account through your computer or via mobile phone apps on iOS and Android.

How do you use the Atom Tickets mobile apps?

Download the mobile app appropriate to your device and then set up or log in to your account. Your ticket/concession codes will be sent to you via the app as a QR code which can be scanned at the theater. For iOS users, the app can be found here. For Android users, the app can be found here.

Does Atom Tickets have gift cards?

Yes, you can buy both traditional gift cards or digital gift cards on the website.

What areas does Atom Tickets serve?

Atom Tickets sells tickets for movies in theaters all over the US and in Canada.

Does Atom Tickets have a rewards program?

Atom Tickets does have a rewards program. Atom Rewards is free to join and creating an account takes only moments to do. Rewards are earned every time you order tickets for all of your favorite movies.

How do I cancel an order at Atom Tickets?

You can cancel any order at Atom Tickets from the mobile app or from your computer. You must make cancelations at least 30 minutes before the stated show time or you will still be charged for the ticket.

Are there different prices for tickets at Atom Tickets?

Pricing for tickets purchased through Atom Tickets are the same as what is offered at the theater with the only difference being a small convenience fee. Matinee, child and senior discounted tickets are all available through Atom Tickets if they are available at the theater.

What is Atom Cash?

Atom Cash is an option for people who have had to cancel tickets for one reason or another. Instead of taking a discount, some people opt for getting the entire amount back as Atom Cash which can be used at a later date. If you opt for cash or returned funds to your credit card it can take up to 5 days to complete and will not include the convenience fee.

What are Atom Events?

Atom Tickets has included Atom Events in select US cities in partnership with a company called Eventbrite. Currently, Atom Events are only held in Los Angeles, Atlanta and Boston.

What methods of payment are accepted at Atom Tickets?

These are the methods of payment that Atom tickets accepts:

How do I reach someone at Atom Tickets customer service?

Atom Tickets customer service can be reached by email at or by phone at 1-844-838-6284. Customer service hours are 5 am to 11 pm (PST). There is also a live chat option on the website.