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12 Bandolier FAQs From Our Experts
Bandolier is the leading provider of luxury phone cases with cross-body design and hidden pockets to stash your credit cards, cash, and ID. With a sophisticated style, they effectively mix pleasure with utility. Bandolier is a style-savvy accessory that lets you bring along your essentials in one compact, stylish cross-body case that will fit just about any event. Transforming your mobile phone into a trendy, wearable accessory, Bandolier is smart, stylish, and a statement in chic utility. With Bandolier, you can bring along your phone and essentials, handbag-free.
Does Bandolier offer Afterpay?
Yes. Customers can take advantage of the shop now, enjoy now, and pay later arrangement through Afterpay. This allows you to make 4 payments that are interest-free for every two weeks. To apply, just select Installments by Afterpay as payment method and use your existing payment card. Complete the checkout and enjoy the purchase right away. Just make the payments every two weeks and on your fourth payment, you’d have the whole thing paid off. To learn more about the complete Afterpay terms, click here.
When will my Bandolier order ship?
All orders placed by 1 PM (PST) will ship on the same day from Monday to Friday. Orders that are placed after 1 PM (PST) will be shipped on the next business day. Once your order ships, you’ll get an email containing shipment details, along with tracking information.
What is Bandolier’s shipping policy?
For orders to get the same-day shipping treatment, they need to be placed before 1 PM (PST). Orders placed beyond that will be shipped the next business day. Bandolier only ships Mondays through Fridays. Flat rate shipping takes 3-4 business days to arrive. Meanwhile, for FedEx overnight option, expect the package to be received on the next business day. This excludes weekends so if you placed the order on Friday, expect it to be delivered on Monday. Orders over $150 get free shipping.
Bandolier Shipping Options
|Shipping Option||Shipping Time (Order placed before 1 PM (PST)||Shipping Time (Order placed after 1 PM (PST)||Delivery Time|
|Flat Rate Shipping||Same-day shipping||Next business day||3-5 Business Days|
|FedEx 2-Day||Same-day shipping||Next business day||2 Business Days|
|FedEx Overnight||Same-day shipping||Next business day||1 Business Day|
What is Bandolier’s return policy?
Items may be returned provided that it is within 31 days from the date of receipt. Returned items must first be authorized. Visit Bandolier’s returns and exchange center here to commence the return process. You will need to include the original packing slip in the items you are returning or include the email confirmation. Make sure to encircle all the items that you are returning and note that you are requesting a refund. You may also email at firstname.lastname@example.org for more information on returns.
Does Bandolier ship internationally?
Yes, Bandolier ships internationally via DHL International Shipping. Here are the countries that Bandolier ships to.
Countries Bandolier Ships to
- Cayman Islands
- Costa Riza
- Dominican Republic
- Hong Kong SAR China
- New Zealand
- United Kingdom
How do I track my Bandolier order?
Once an order has been shipped, customers will be sent an email along with the tracking link. Customers can track their orders shipped via Flat Rate Shipping here. For those who chose expedited shipping, FedEx tracking number can be entered at Fedex.com.
How soon will I get my refund from Bandolier?
If you have requested a refund upon returning an item you have purchased from Bandolier, note that the items need to be inspected by the store first. Once this is done, you can expect the refund within 48 hours.
Can I exchange my Bandolier order for another item?
Instead of item exchanges, customers are instead given the option to return an order, get a refund, and order a new item instead. Shipping costs will have to be paid for by the customer. Once the return has been completed, expect a full refund of the original purchase. Learn more about Bandolier’s returns policy here.
What is Bandolier’s warranty policy?
If you wish to make a claim on Bandolier’s warranty, with respect to a product you have purchased, you can email email@example.com. Make sure to include your name, shipping address, phone number, description of the Bandolier product, description of the issue, and the iPhone size. You’ll likely be required to provide the original proof of purchase in order to complete the service request. It will take 1-3 business days for the warranty request to be processed and responded to after which, an email will be sent to you regarding the warranty authorization, repair, or replacement. Learn more about Bandolier’s warranty policy here.
How do I reach the Bandolier customer service?
To contact the Bandolier customer service, email firstname.lastname@example.org. You can also contact them via their website here.