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13 Baseball Express FAQs From Our Experts
Baseball Express is your go-to shop for baseball equipment and sporting goods. As you might expect from their name, they specialize in sporting goods, apparel, athletic equipment, and footwear. Established in 1990, Baseball Express is known for offering ease of shopping and top-quality customer service to softball and baseball players that want the best performance at the most reasonable prices. Offering the broadest selection of sports equipment, they strive to provide the best price, warranty, and service available.
Does Baseball Express offer a low price guarantee?
Yes. Baseball Express guarantees the lowest retail price, excluding handling and shipping. If you ever find a nationally advertised price from a competitor that is lower than what Baseball Express offers, call Baseball Express at 1 (800) 937-4824 or email them and they will gladly match it. To learn more about their low price guarantee, click here.
How do I know if a Baseball Express item is in stock?
Product availability is located on the display page of an item. To see if it is available, just click on your preferred size or color.
What payment methods does Baseball Express accept?
Here are the accepted payment methods at Baseball Express.
What shipping options does Baseball Express offer?
Baseball Express offers free shipping for orders over $99. Orders that are shipped directly from the manufacturer will incur a $4.95 charge each. Orders being shipped outside of the contiguous states are also subject to a handling fee of $5.
Orders shipped via Standard Shipping will typically reach their destination 3-8 business days from leaving the distribution center. Second Day and Next Day services are also available for those that wish to take advantage of expedited shipping. For more details on Baseball Express’ shipping policy, click here.
Here are the shipping options available at Baseball Express.
Baseball Express Shipping Costs
|Shipping Option||Shipping Rate||Additional Charge for Every .lb over 10 lbs|
|UPS Second Day (Guaranteed)||$14.95||$2|
|UPS Next Day (Guaranteed)||$24.95||$3|
|UPS Next Day Saturday (Guaranteed)||$34.95||$3|
Baseball Express Delivery Times
|Shipping Type||Handler||Shipping Time|
|Standard Shipping||Used for orders between 1-10 lbs||Up to 8 Business Days|
|UPS Ground||Used for orders over 10 lbs-Delivered by UPS||Up to 5 Business Days|
|UPS Second Day||Delivered by UPS||2 Business Days (Continental US)|
|UPS Next Day||Delivered by UPS||1 Business Day (Continental US)|
|UPS Next Day||10AM or Saturday- Delivered by UPS||1 Business Day (Continental US)|
When is my Baseball Express order processed?
Baseball Express tries to process orders as soon as they are received, provided that the items are in-stock. The daily cut-off time for Ground Orders is Monday to Friday 1PM (CST). For expedited orders, the cut off time is Monday to Friday 3PM (CST).
Processing times for items that are shipped directly from vendors vary. Standard Ground Shipping is offered for pre-ordered items, but it is not available for addresses in the US Territories. Orders may experience delays if there are problems with the credit card information you have provided. Learn more about order processing times here.
Is it possible to expedite Baseball Express drop ship items from manufacturers?
There are cases when this is allowed, especially if it is a team sale. However, expedited drop ships are not available for individual orders.
Does Baseball Express have a sizing guide for batting gloves?
Here is the Baseball Express batting glove sizing guide.
Baseball Express Batting Glove Size Guide
|XS||under 6 3/4"||6 1/4" - 6 1/2"||N/A|
|Small||6 3/4" - 7"||6 1/2" - 6 3/4"||6" - 6 1/4"|
|Medium||7" - 7 1/4"||6 3/4" - 7"||6 1/4" - 6 1/2"|
|Large||7 1/2" - 7 3/4"||7 1/4" - 7 1/2"||6 1/2" - 6 3/4"|
|XL||7 3/4" - 8"||7 1/2" - 7 3/4"||6 3/4" - 7"|
|2XL||8" - 8 1/4"||7 3/4" - 8"||N/A|
Does Baseball Express ship to Canada?
Yes. Baseball Express delivers to Canada. Shipping times vary. On average, it would take 2 weeks for your order to be delivered. You may contact the sales team at 1 866) 816-9892 for international delivery pricing. Click here to learn more.
Does Baseball Express have a retail store?
Yes. Baseball Express has only one retail store located in San Antonio, Texas. You may visit them at the following address:
The Baseball, Basketball, Softball, and Football Superstore
1003 E Nakoma St Ste 104
San Antonio TX 78216-2876
Phone: 1 (210) 525-9161
Fax: 1 (210) 344-9080
What is Baseball Express’ return policy?
If you are not happy with the Baseball Express item you received, you may return it within 30 days from the date of receipt, provided that it has been shipped via UPS Standard Package. For items to be accepted for return, theymust be in new condition and the packing, tags, and accessories must still be intact. Baseball Express offers a free return program for orders within the 48 contiguous states. Once the return has been processed, a credit will be issued to the original payment method used when you made the purchase minus the shipping costs. Click here to find out if your item is eligible for a return.
How do I process a Baseball Express return?
To process a free return, just visit UPS.com and enter the tracking number of your package under the “Track” search window. Look for the “Return This Package” option and click “Submit”. You can then select “Print Barcode to Mobile” or “Print Label”, which can then be used in returning the package at a UPS store.
You may also return the items to the Baseball Express return address at:
San Antonio, TX 78218-5520
How do I contact Baseball Express customer service?
You can get in touch with Baseball Express customer service by phone at 1 (800) 937-4824, by fax at 1 (210) 525-9339 or through their live chat option via their Contact Us page. You may also email them at firstname.lastname@example.org. Their working hours are from Monday to Friday, 7AM-5PM(CST) or Saturday 8AM-4PM(CST).
You may also reach them at the following address:
5750 Northwest Pky, Ste. 100
San Antonio, TX 78249-3374