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10 Bookit.com FAQs From Our Experts

Bookit.com is a travel and destination booking service that works to make trips affordable, easy and enjoyable for everyone. In addition to benefits such as price matching, the service also gives helpful tips to customers so that they can find the best things to do no matter what their destination might be. Bookit.com helps people book everything from travel to hotels, rental cars and more.

How does Bookit.com work?

From the Bookit.com website you find a destination, event or tour you would like to go to, sign in to your account and then book it. All arrangements are made in one spot and can include special accommodations, car rentals and other services.

What methods of payment are accepted at Bookit.com?

Payment methods accepted by Bookit.com will depend on the booking in question and can include most major credit cards, some debit cards and Pay Delay in some cases.

What is Bookit.com Pay Delay?

Bookit.com uses Pay Delay to allow guests to make a one time down payment on their travel bookings and then specifically timed payments for a set period of time. This service is only available for certain bookings.

What is the policy for cancelations or changes to bookings at Bookit.com?

Bookit.com allows cancelations and some changes to the bookings through the guest "lounge" accessed by each person's account. Some bookings will have specified deadlines for cancelations or changes. A cancelation fee may apply and will be clearly listed on each booking.

Does Bookit.com match prices with its competitors?

If you book a hotel room with Bookit.com and find a comparable room with lower rates within 24 hours of the booking, that booking will be given to you at the lower rate. In addition, 10% of the difference (limited to $200) will be given in the form of a Bookit.com voucher.

Do I need to have an account with Bookit.com before booking a trip?

You do not need to have an account with Bookit.com to book a trip however, members have access to special discounts and may be given information about sales and other savings tips that others do not know.

What is the benefit of signing up for the newletter/mobile alerts at Bookit.com?

Signing up for the Bookit.com newsletter entitles you to an immediate savings of up to $100. Mobile alerts can include special savings rates on airfare, cruises and events at some of the most popular travel destinations in the world.

Can Bookit.com help make arrangements for group events?

Bookit.com can help with group events in a number of ways. Groups are assigned a local planner and are guaranteed to get the lowest rates available on hotels and other services. Call 1-888-315-4234 for more information and to get quotes for your group.

Are there coupons or discount codes for Bookit.com?

Yes! There are coupons and discount codes for Bookit.com. Each booking is restricted to one code only. Click here to see some coupon codes which will vary by date and availability.

How do I reach someone at Bookit.com customer service?

Bookit.com customer service can be reached by email at GuestServices@bookit.com or by phone at 1-800-494-8016. For questions about specific bookings, the phone number is 1-866-269-7360 for bookings that have an ID starting with a 3 or a 4. Booking IDs that start with a 1 or 8 should call 1-800-204-7250. International calls should call 1-850-234-8887. For questions about group events or to get quotes the number is 1-888-315-4234.