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10 Bradford Exchange FAQs From Our Experts

The Bradford Exchange has been in business since 1973. Items can be found advertised in various magazines, local and national newspapers and in the various catalogs that the company uses throughout the year. Items found at Bradford Exchange include porcelain dolls, jewelry and home decorating pieces.

What is Bradford Exchange?

Bradford Exchange is part of an overall larger company (The Bradford Group) that sells a variety of memorabilia and collectibles including realistic porcelain dolls, personalized jewelry, collectible plates and music boxes.

What is the Bradford Exchange domestic shipping policy?

This is the shipping information for Bradford Exchange. There are no express shipping options for Alaska and Hawaii at this time.

Bradford Exchange Shipping Information

Type Estimated Arrival Time Fee
Standard Varies by item Varies by item
Express Under 6 days Standard plus $9.95
Two Day 2 days Standard plus $21.95

Does Bradford Exchange ship internationally?

Bradford Exchange allows orders to countries outside of the US through each country's own website. The global sites can be found here.

What is the Bradford Exchange return policy?

All items from Bradford Exchange have a different warranty period which are typically up to a year in length. Returns must be made within that period. Items that have arrived broken, damaged or are incorrect must be returned sooner. A return packaging slip can be sent if requested, otherwise shipping costs will be the responsibility of the customer.

Which payment methods are accepted by Bradford Exchange?

Bradford Exchange accepts the following payment methods:

Bradford Exchange Payment Methods

Does Bradford Exchange offer financing options?

You can pay for your Bradford Exchange purchase through installment payments. You have the option to split the total cost into equal payments when you place your order.

What are Bradford Exchange subscriptions?

Bradford Exchange subscriptions are a way to get an entire collection without having to keep making new orders. Some collections have a specific end date while others are open ended and may include additional pieces throughout the year.

How do you order from Bradford Exchange?

There are several ways to order from Bradford Exchange. First, you can order using the website. Second, you can order from a catalog, mailer or magazine insert's form through the mail. You can order by email but are cautioned not to send credit card information this way. You can also order over the phone by calling 1-866-503-9057, 7 am to 6 pm (CST), Monday through Friday.

What are the Bradford Exchange products?

Here are the products you will find at Bradford Exchange:

How do I contact Bradford Exchange customer service?

Bradford Exchange customer service can be reached by using this form or through social media. For orders only, call 1-866-503-9057, Monday through Friday from 7 am to 6 pm (CST).