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10 CafePress FAQs From Our Experts

CafePress started in 1999 and has quickly become one of the leading companies selling customizable products of all kinds. There are currently over 13 million CafePress members with over 325 million products available. Items range from apparel including tee shirts, hoodies and socks as well as home décor and more.

How do you order from CafePress?

You can order from CafePress by using the website and following the steps at checkout, or by calling 1-877-809-1659.

What is the CafePress shipping policy?

This is the CafePress shipping policy for customers in the US, including Alaska and Hawaii. Shipping times may not include order processing and production times. In most cases it takes 2-3 days to process and then produce an order but larger or more complex orders may take a few days longer. Fees associated with shipping are determined at the time of the order based on total amount sold and type of shipping requested.

CafePress Shipping to the US

Type Estimated Arrival
Economy 7-9 business days
Standard 5-6 business days
Premium 2-4 business days
Express 1-2 business days

Does CafePress ship internationally?

CafePress does ship internationally. Fees, carriers and shipping times will vary by country. Fees may not include additional costs such as import fees and other charges. All additional fees are the responsibility of the customer.

What is the CafePress return policy?

CafePress will accept returns of any item that is new/unused for 30 days. To start a refund you will need to request a return merchandise authorization number by calling customer service. Additional instructions will be given at the time the RMA is approved. Shipping fees will not be refunded.

What methods of payment are accepted by CafePress?

CafePress accepts the following payment methods from US customers. CafePress does not accept Paypal for phone orders.

CafePress Payment Methods

Does CafePress have any coupons or deals?

In addition to signing up for the CafePress newsletter for savings information and special offers, you can find coupons available on the CafePress website. Find additional promo codes for use here at CouponCause.

Does CafePress have a mobile app?

There is a mobile app for CafePress. It is free to download and gives you special offers and exclusive, app only sales. Find your Apple App here or here for an Android device.

What are the products at CafePress

With over 325 million products, it might be impossible to list them all but here is a taste of what you will find:

What are the size ranges for CafePress items?

CafePress uses US sizes but sizing will vary by the product. Every description will include a size guide.

How do I contact someone at CafePress customer service?

CafePress customer service can be reached by phone at 1-877-809-1659, Monday through Saturday from 9 am to 6 pm (EST). International customers should call 919-323-4480.