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12 Camel FAQs From Our Experts

The Camel store is an online retailer that specializes in clothing, shoes and other items for life's casual moments as well as sporting and outdoor events. Since 2005, the company has sought to create and present the best in outdoor gear at a great price with none of the hassle of other retailers. Both men and women can find clothing available for purchase at Camel.

What is Camel? and the Camel Crown storefront on Amazon are focused on casual and active wear for men and women. Outdoor activities are a major focus of the products that are offered.

What are the products offered by Camel?

Here are the products that are offered by Camel.

How can I pay for my order at Camel?

These are the Camel payment options.

What are the shipping options at Camel?

Here is the basic shipping information from Camel.

Camel Shipping

Carrier Fee Estimated Arrival Time Restrictions
Varies by country $5-9, free shipping for orders over $60 3-20 days depending on country Varies by country

What is the Camel return policy?

Camel accepts returned items for 45 days after purchase. Customers should contact customer service by email at Returns should be sent to 5005 Ontario Mills Parkway, Ontario CA, 91764. Camel does not accept exchanges. Return the item and reorder what you wanted.

Does Camel have a rewards program?

No, Camel does not have a rewards program however, if you sign up for the newsletter you will get $5 off of your first order.

Does Camel have gift cards?

Camel does have gift cards in 4 denominations ($10, $25, $50 and $100). These can be sent as an eGift to anyone in the world.

What is the Camel warranty policy?

Camel guarantees that every product they sell is free from defect. Items with defects are eligible for refund or exchange. This warranty does not cover normal wear and tear, modifications and other restrictions can apply by item. Email for claim information and assistance.

Does Camel have retail stores?

Camel does not have any physical stores. All items can be ordered online or at the Camel Crown storefront on Amazon.

How do you order on the Camel website?

Ordering is very fast and easy. Simply find your items, make the appropriate selections for color, size, etc. and then add to cart. Once you have finished shopping, go to checkout and fill out your shipping and billing information as directed.

Can I cancel an order at Camel once it has been placed?

If you change your mind about an order for any reason contact customer support at this email:

Do I have to create an account at Camel?

Creating an account at the Camel store will make your shopping and checkout much faster. It only takes seconds to do and is completely free.