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13 Cleancult FAQs From Our Experts

Cleancult is a cleaning supply company that was founded in 2017. They use green ingredients in their products and offer their customers a chance to do something good for the planet by helping to reduce cleaning supply landfill. Sign up for a Cleancult subscription and you’ll be first be sent a starter kit. Then, for each period of your plan, you’ll be sent refills for your supplies in paper-based packaging!

Why should I choose Cleancult?

Cleancult makes cleaning products from greener ingredients than the industry standard. The main selling point of Cleancult is that it’s a subscription service meant to keep your cleaning supplies stocked but also to help the environment. Each delivery period of your subscription, you’ll be sent refills in paper-based packaging that you can use to restock the containers you were initially sent. Cleancult is addressing the problem of cleaning product packaging in landfills.

What products does Cleancult offer?

Here are the cleaning products available at Cleancult.

Cleancult Products

What ingredients do Cleancult products contain?

Cleancult products are made of honest, pronounceable, and down-to-earth ingredients that are not just good for you but for the planet too. Check the Cleancult ingredients page to see a complete list of the ingredients that their products contain

Do I need to sign up for a Cleaning Plan to start using Cleancult products?

Yes. As of the moment, customers are required to sign up for a Cleaning Plan in order to begin receiving Cleancult products. You can start by signing up for a trial. To start a trial, you’ll take a quiz to determine your cleaning needs, the cleaning appliances you use, and your personal preferences. A Custom Starter Kit will then be suggested to you which should last you a month. The trial is no strings attached!

Where does Cleancult ship to?

As of the moment, Cleancult only ships to the United States. They also ship to military addresses and US territories. Orders being shipped to the 48 contiguous states will generally be delivered within 5-8 business days. Packages being shipped to Hawaii, Alaska, military addresses, and the US territories can take up to 4 weeks to arrive.

Does Cleancult offer free shipping?

Yes. Orders that total $12 or over will receive free shipping.

What payment methods does Cleancult accept?

Here are the payment methods accepted at Cleancult.

Cleancult Accepted Payment Methods

Can I make changes to my Cleancult plan?

Yes. If you ever change your mind, just log in to your account. Under your profile, tweak your plan details to better reflect your needs. You can add or remove products, adjust the frequency in which refills are sent, and even change the shipment date.

What is Cleancult’s return policy?

If you are unhappy with the Cleancult products that you’ve received, get in touch with them within 30 days of to receive a refund.

Can I cancel or change my Cleancult order?

Since orders are processed the moment they come in, it’s unlikely Cleancult will be able to cancel orders after they’ve been placed. Instead, you’ll have to adjust your plan details to better reflect your needs on your next shipment.

Can Cleancult be used with other cleaning products?

Yes. Cleancult products are made from safe ingredients. Using them with other cleaning products isn’t a problem.

Can I cancel my Cleancult plan online?

Yes. To cancel your plan, log in to your account. Go to “Your Details” and then click on “Cancel Plan”.

How do I contact Cleancult customer service?

You can contact Cleancult customer service via email at hello@cleancult.com. You may also reach them by phone at 1 (833) 437-3363.