Get Todays Top Offers
10 Creation Crate FAQs From Our Experts
Founded 5 years ago, Creation Crate is a Canadian subscription company that allows people to explore a variety of different fields from electronics, to tech gadgets and more. Each project box comes with everything that is needed for the finished item with the exception of a computer when needed. Projects start out relatively simple and grow more complex and challenging over time. Subscription plans range from monthly to yearly. Gift subscriptions and one time projects are also available.
🙋How does Creation Crate work?
Creation Crate is a subscription based company. Your options include monthly, quarterly, semi-annual or annual renewal. Plans can be canceled at any time. Gift options or one time purchases are also available. All materials, instructions and additional help options are included in the box.
❓What age group is Creation Crate meant for?
Most of the projects at Creation Crate are recommended for ages 12 or up however, with careful adult supervision kids as young as 8 can master many of the simpler projects.
📪What is the Creation Crate US shipping policy?
Creation Crate ships all packages to the US at a flat rate of $4.99.
🌍Does Creation Crate ship internationally?
Yes, Creation Crate ships all over the world at a flat rate of $8.99.
📦What is the Creation Crate return policy?
Creation Crate allows projects to be returned within 14 days of their shipment date. All materials must be new and included for the return to be accepted. Once a return has been accepted a store credit in the proper amount will be credited to the customer's account unless the item was marked as a "final sale" item. Creation Crate does not issue cash refunds or accept exchanges.
🎁Does Creation Crate offer gift options?
You can send any of the one time projects or subscription options to the person of your choice by selecting "Give as a Gift" when adding it to your cart.
💵Which payment methods are accepted by Creation Crate?
Creation Crate accepts the following payment methods:
💻Is an account needed to order from Creation Crate?
Yes, you will need to create an account before completing an order with Creation Crate.
📖Does Creation Crate offer additional resources?
Yes, you can find additional resources and great information about the world of electronics, technology and more at the Creation Crate blog.
📞How do I contact Creation Crate customer service?
Creation Crate customer service can be reached by messages/chat on the website as well as email at Support@creationcrate.com. Additional contact information is included with each project box so that you can get any guidance that you might need to finish the project.